Stephawn Brown

Experience

• 

  Delta Air Lines

  Oct 2013 - Jun 2016

  Customer Service Agent

  • Handled all facets of work associated with ticketing and making reservations for passengers and those activities necessary to board and deplane passengers.• Tagged and lift passenger's baggage to a bag belt for delivery to the ramp. • Proactively greet customers, assesses their needs, explains Delta's available technology alternatives, and directs them appropriately. • Positively impacts customers' use of airport technology to ensure a better, faster, and friendlier airport experience for all customers. • Displays a positive image of Delta. • Keeps customers informed while ensuring service delivery. • Efficiently coordinates with internal resources while working under pressure and time constraints to dispatch flights on time. • Performs a variety of duties according to the functional work area assignment.• Practices safety-conscious behaviors in all operational processes and procedures• Accept cash and credit card payments for checking baggage and other charges. Show less

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  Ivy Prep

  Jul 2016 - Jul 2018

  Middle School Mathematics Teacher
• 

  Apple

  Dec 2018 - May 2021

  Technical Specialist
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  Deerwood academy

  Aug 2019 - Jul 2020

  Special Education Teacher

  Inspiring the Lives of our youth every single day.

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  Charles Drew Charter School JA/SA

  Jul 2020 - now

  Special Education Teacher