Sambit Sircar

Experience

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  Integrated System Services

  Sept 2012 - Aug 2014

  Block Level Supervisor

  I led a team of resources for the digitization of West Bengal Government Ration Cards.Key Responsibilities:1. Team Leadership: Led multiple resources for the digitization project, ensuring efficient workflow and adherence to project timelines.2. Ration Shop Management: Managed multiple ration shops across various boroughs, overseeing data uploads, troubleshooting asset issues, and ensuring asset security.3. Roster Management: Handled rostering activities to optimize resource allocation and productivity.Achievements:1. Successfully managed the digitization of West Bengal ration cards, contributing to improved efficiency and accessibility of the system.2. Implemented effective asset troubleshooting and security measures, minimizing downtime and ensuring data integrity. Show less

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  Tarasvi Integrated Services

  Oct 2014 - Apr 2016

  Executive Operations

  Led multiple corporate events across districts for brand promotions.1. Event Planning and Execution: Orchestrated seamless logistics, scheduling, and team coordination.2. Venue Management: Secured suitable locations and services for successful event execution.3. Team Coordination: Managed event setup, staffing, and guest engagement teams.4. Budget Management: Optimized resources and ensured cost-effective event planning.Achievements:1. Organized impactful corporate events, enhancing brand visibility and customer engagement.2. Received positive feedback for well-coordinated and successful events.My role involved strategic event planning and effective team management for successful brand promotions. Show less

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  Nexval

  May 2016 - Jul 2018

  Process Associate

  Specialized in US mortgage loan underwriting with a focus on property document search, loan foreclosure, reconveyance, and loan assignment in CRM database.1. Conducted property document searches ensuring regulatory compliance.2. Managed loan foreclosure, reconveyance, and assignments efficiently.3. Handled CRM database, ensuring accurate and streamlined data management.4. Achieved targets for quality, productivity, and client satisfaction.5. Strengthened skills in underwriting, database management, and collaboration. Show less

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  IMerit Technology

  Oct 2018 - now

  I oversee a diverse portfolio of projects across multiple locations encompassing customer support, content review and moderation, risk monitoring, compliance vetting, and ML model training in a 24x7 operational model.Key Responsibilities:1. Client Account Management: Manage end-to-end client accounts, including business reviews, resource forecasting, revenue forecasting, business proposals, ramp-ups, and crisis management, ensuring data security and client satisfaction.2. Internal Team Management: Implement change management strategies, conduct external and internal audits for SOC2 and ISO compliance, manage risks, conduct interviews, mentor multiple leads, prepare insightful dashboards, build knowledge centers, provide performance feedback, submit proof-of-concepts (POCs), scrutinize statements of work (SOW) with legal details, and handle request for proposal (RFP) submissions.3. Talent Acquisition: Interview potential candidates for agent, lead, and senior lead positions, collaborating with teams such as Learning and Development (LnD), Administration, Information Security (InfoSec), Human Resources (HR), Finance, IT, and Workforce Management.Skills and Achievements:1. Client Relationship Management: Expertise in managing client relationships, ensuring alignment with business goals, and delivering value-added services.2. Operational Excellence: Proven track record in operational excellence, driving efficiency, and meeting key performance indicators (KPIs).3. Leadership and Team Development: Strong leadership skills, including mentorship, coaching, and fostering a culture of continuous improvement.4. Compliance and Risk Management: Extensive experience in compliance, risk assessment, and implementing security measures to protect sensitive data.5. Collaboration and Cross-Functional Teamwork: Effective collaboration with cross-functional teams to achieve organizational objectives and deliver high-quality services. Show less I spearheaded content-based ML projects, managed teams, and ensured exceptional outcomes.Key Responsibilities:1. Project Leadership: Led multiple projects, maintaining strict adherence to timelines, quality benchmarks, and client specifications.2. Team Management: Provided mentorship and oversight to ITES Executives, fostering a collaborative and high-performing team culture.3. Content Annotation: Personally managed tasks such as data transcription, review, and annotation essential for ML model training and optimization.4. Quality Assurance: Implemented robust quality control measures to uphold accuracy, consistency, and regulatory compliance across projects.5. Stakeholder Communication: Cultivated strong relationships with clients, internal teams, and stakeholders, ensuring seamless communication and alignment with project objectives.Skills and Achievements:1. Project Management: Proficient in end-to-end project planning, execution, and monitoring, consistently delivering on time and within budget.3. Team Leadership: Skilled in team building, coaching, and performance management, driving continuous improvement and project success.4. Data Annotation Expertise: Extensive experience in data annotation methodologies, ensuring high-quality training data for ML models.5. Quality Assurance and Compliance: Strong focus on maintaining data integrity, ensuring adherence to quality standards and regulatory requirements.6. Communication and Collaboration: Effective communicator with cross-functional teams, adept at managing stakeholder expectations and driving project outcomes.Led successful content-based ML projects, deliver exceptional results, and foster continuous improvement within the team and projects. Show less I led content-focused ML projects, managing teams and achieving exceptional results.Responsibilities:1. Managed Teams: Provided guidance to ITES Executives, fostering collaboration and productivity.2. Content Annotation: Oversaw data transcription, review, and annotation for ML model refinement.3. Quality Assurance: Implemented measures for accuracy, consistency, and regulatory compliance.Skills and Achievements:1. Leadership: Skilled in team development, driving continuous improvement for project success.2. Data Annotation Expertise: Extensive experience in enhancing ML models through data annotation.3. Quality Assurance: Maintained data integrity and ensured compliance with standards. Show less Specializing in content-based projects aimed at training and fine-tuning machine learning (ML) models.Key Responsibilities:1. Historical Data Transcriber: Converted historical data into digital formats, ensuring accuracy and completeness for ML model training.2. Transcriber of Sensitive Invoices: Handled sensitive invoice data transcription with utmost confidentiality and precision.3. Content Reviewer for Sensitive Data Masking: Reviewed and masked sensitive data in documents to protect privacy and comply with data regulations.4. Annotator for Relevant Information: Followed guidelines to annotate relevant information, contributing to data enrichment for ML algorithms.5. Bounding Box, Polygon, Keypoint Annotation: Created bounding box annotations and keypoint annotations, enhancing object recognition and localization for ML models.Achievements:1.Played a pivotal role in numerous content-based projects, contributing to the successful training and fine-tuning of AI and ML models.2. Received recognition for attention to detail, confidentiality, and adherence to project guidelines.3. Collaborated effectively with cross-functional teams to meet project deadlines and quality standards.My experience in content-based AI and ML projects has strengthened my skills in data annotation, confidentiality, and ML model training, driving impactful contributions to AI-driven initiatives. Show less

  • Group Lead - Operations

    Nov 2022 - now

  • Sr. Team Lead - Operations

    Jul 2022 - Oct 2022

  • Team Lead - Operations

    Oct 2020 - Jun 2022

  • ITES Executive

    Oct 2018 - Sept 2020