Devesh Sharma

Experience

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  ITC Limited

  Jan 2002 - Mar 2008

  Business Development Executive

  • Calculating the number of Sales Team required for the Sales & Distribution and roster their Routes accordingly so that we can meet the Potentials of Market by taking absenteeism, targets and occupancy into consideration. Currently handling 27 Sales Men. • Preparing Time in Transit report which contains Delivery vs. Shipment Details of the Sales Invoices made by ITC and those received by the Distributors as Purchases in order to track the time gap taken by the Logistics Department. • Preparing an Out of Stock report to calculate the loss of sale due to inaccurate supply of Stocks.• Preparing Market Development Plan by visiting the target market by ensuring the AVF (Availability Visibility and Freshness) of the Products in the Outlet.• Tracking the sales of every Salesman and providing them the incentives on the basis of targets achieved by them. Show less

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  Microsoft

  Apr 2008 - Aug 2008

  Operation Administrator

  • Understanding the client’s requirements and making Reports as per the data provided and the requirements instructed• Working for the Business Operations’ in MGSI, maintaining CP Account, Engagements, Projects and tasks of Fareast Countries• Reporting the Delivery Excellence team regarding the Updated Status of the Engagements and making the analysis of the Growth Status of the Projects using various methods of Data Analyzing and Consolidation. • Acquiring the Client’s Requirement and delivering it with utmost service quality and levels of Satisfaction. Show less

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  Option Matrix InfoTech

  Sept 2008 - Feb 2010

  Business Analyst / SEO Analyst

  Profile Briefing:Client interaction, preparing technical documentation, client relations, new business and client satisfaction was thoroughly maintained during this work tenure. IT sales and IT Business Analyst role was completely defined & strategies to get more business were introduced. Due to wide knowledge in SDLC, was also involved in user-training of SDLC related to Business process. Also took an active part in data modeling & business modeling. Noteworthy Achievements » Completed 11 Projects Successfully as Business Analyst» Handled multiple clients and multiple projects at single point of time» Maintained a high end client satisfaction level and generated new sales with the existing client base» Generated revenues and profits by getting new business through new business development processes Show less

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  Johnson Controls

  Apr 2011 - Oct 2014

  Lean Six Sigma Manager

  Lean Six Sigma Project Quality Process managementBlack belt Six sigma methodologyProject ManagementSavings and cost optimization

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  Deloitte

  Nov 2014 - Jan 2017

  Continous Process Improvement Manager

  Working closely with Deloitte leadership team in identifying opportunities for service excellence and process improvementsEnhancing customer experience through driving multiple projects internally to improve HR practices within Deloitte firmsHelp the leadership team in drafting strategic plan and prepare CPI vision Implement process improvement by following six sigma methodologies through streamlining and standardization of HR processesGather requirements, identify appropriate solitons and work diligently with technology team in building new tools and driving projects from scratch until deployment Work meticulously with multiple stakeholders and proactively address the need for change management, prepare Project plans, communication and change management planResponsible for Multiple reports, Metrics and data management and work closely with call center and Knowledge management team to proactively address the emerging needs of new customers Show less

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  Ixora Group

  Mar 2017 - Jul 2017

  Director Shared Services

  www.ixoragroup.comAt iCS we innovate using our digital approach, predictive analysis, and communications skills to tackle the challenges of today’s complex Facilities landscape. We reward excellence in our mission to enhance Energy and Building Management systems continuum. We collaborate, cooperate, and celebrate our unique contributions because we know we can achieve more together than we can alone.

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  Deloitte

  Aug 2018 - now

  • Associate Vice President Talent

    Jan 2022 - now

  • Executive Manager - Business Process Transformation & Experience

    Aug 2018 - Jan 2022