Rita Zalud

Experience

• 

  Thumb Office Supply

  Jun 2008 - Sept 2009

  Sales/Pricing/Inventory

  Basic sales service provided for an array of business products. Managed pricing and inventory concerns.

• 

  Culver Franchising System, Inc.

  Sept 2010 - Apr 2013

  Assistant Manager

  Run the day-to-day operations of a casual dining restaurant with effective management and training techniques, as well as oversee effective communication throughout the organization. Responsible for all products ordering for the restaurant.

• 

  Menards

  Apr 2013 - Jun 2014

  Sales

  Assist with purchases and inform guests on the proper use of wall coverings products, effectively using the 5 step sales process.

• 

  MyMichigan Health

  Aug 2014 - now

  Plan, develop, coordinate, implement, and direct continuing medical education (CME) programs for all MidMichigan Health subsidiary medical staffs. Conduct medical staff educational needs assessment and gap analysis, in conjunction with physician leadership, department chairs, service line leaders and the quality/safety department. Develop educational goals and objectives in accordance with the ACCME accreditation requirements. Corporate quality data analyst, patient relations specialist, and executive administrative assistant to the Chief Medical Officer. Responsible for patient experience data and performance improvement for the health system. Serve as an executive assistant for the Chief Quality and Patient Safety officer. Act as a Patient Relations representative and compile all reports and presentations for the system quality safety department. Took an active role in monitoring and analyzing patient experience data and performance improvement. Intern with Continuing Medical Education/Medical Staff Services Department and with MidMichigan Physicians Group Hospital medicine service that operates within the Midland campus.

  • Patient Relations Specialist

    Sept 2022 - now

  • Academic Affairs Manager

    Apr 2018 - Sept 2022

  • Continuing Medical Education Specialist

    Sept 2016 - Apr 2018

  • Analyst

    Feb 2016 - Sept 2016

  • Quality Data Specialist

    Dec 2014 - Feb 2016

  • Intern

    Aug 2014 - Dec 2014