
Patricia Pinnow
Assist Front Desk

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About me
Happiness is the consequence of personal effort. You must fight for it, strive for it and insist upon it!
Education

Technische Universität Bergakademie Freiberg
2014 - 2015BWL
FOM Hochschule für Oekonomie & Management
2024 -Bachelor Betriebswirtschaft & Wirtschaftspsychologie
Sabine Blindow-Schulen Hannover
2015 - 2018Qualified Assistant in Tourism and Event Management Tourism and Event Managementprofessional training as an assistent in tourism and event management
Experience

LOS AMIGOS TULUM
Aug 2017 - Jan 2018Assist Front Desko Check in/Check out of hotel guestso Direct visitors to the appropriate personnel and office;o Answering, screen and forwarding incoming phone calls;o Providing basic and accurate information in-person and via phone/email;o Responding and processing reservations, updating calendars (WIX, AirBnb, Syncro);o Dealing with complaints and finding solutions;o Preparation of daily overview of payments (cash and terminal);

Maltalingua School of English
Mar 2018 - Jul 2018Junior Programme Assistant• Customer service in English, German and Spanish• Translation German – English; English – German • Administration of the Junior Department• Supervision and management of minors• Liaising with suppliers • Quality control

Maltalingua School of English
Jan 2019 - Mar 2019Internship Coordinator & Junior programme Assistant• Answering enquiries, emails and phone calls• Recruitment process of interns• Providing support to all interns• Promoting Maltalingua’s Internship Programme • Assisting the Junior Programme Manager

Brenners Park-Hotel & Spa
May 2019 - Jul 2019Front Desk Agent
Suberg's im Festspielhaus
Nov 2019 - Mar 2021F&B & Eventmanagement Assistent
Echopark Produktionsgesellschaft mbH
Mar 2020 - Aug 2020Head of EventsEvent manager with focus on artist support

Hotel und Gastropark Loemühle
Sept 2020 - Jul 2021Servicekraft & Rezeptionistin
PROSOZ Herten GmbH
Mar 2021 - nowPROSOZ Akademie & AuftragssteuerungGeschäftsfeld Bauen & Umwelt Geringfügige Beschäftigung in Prosoz AkademieGeschäftsfeld Soziale Sicherung
Kaufmännische Sachbearbeiterin
Jan 2022 - nowKaufmännische Sachbearbeiterin
Mar 2021 - Dec 2021
Licenses & Certifications

Projektmanagement
FernUniversität in HagenJul 2016
Online-Marketing in Theorie und Praxis
Löwenstark Online-Marketing GmbHJun 2016
Kaufmännisches Grundwissen
Sabine Blindow-Schulen HannoverJan 2016
Languages
- enEnglisch
- spSpanisch
- frFranzösisch
- deDeutsch
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