Adam Taftaf

Experience

• 

  TK MAXX

  Feb 2016 - Jan 2018

  Loss Prevention Advisor (TK Maxx)

  I started my loss prevention career here as an LPA. TK Maxx heavily invest in their LP departments, and I was trained very well here in all aspects of the job. A few weeks into the job I was recognised for exceptional numbers on my external arrests and gained the nick name 'eagle eye' from my boss. I was awarded with a fair few awards during my time with the company, breaking records at some sites for the number of external arrests. I was trained well in all the staples of the loss prevention roll here, including internal investigations and duties as well as how to deal with the corporate/business side of things also. Show less

• 

  Debenhams

  Jun 2018 - Nov 2018

  Loss Prevention Supervisor (Debenhams)

  I was offered a higher salary to stay in this role. I managed a team of 10 - 20 colleagues daily at Debenhams flag ship store on Oxford Street. I thoroughly enjoyed the role. I would monitor CCTV systems for the purpose of detecting both internal and external theft and conduct internal investigations, liaising with relevant authorities. I would attend management meetings, train staff, and educate employees on shrink. I would organise my teams’ daily activities and rotas and would perform such duties as key holding, cash charting, organising searches and merchandise protection checks, always ensuring all the relevant paperwork was kept up to date. Show less

• 

  Interr

  Nov 2018 - Oct 2020

  Store Detective Team Leader (Apple)

  I was initially accepted as a plain clothes store detective with Interr, working on the Apple project for them. This is Interr’s highest value contract, and they would only put the best they could find on the project, with a minimum of three years’ experience in the field. Barely a year into this role I was promoted to a supervisory role, overseeing the team on the ground. My main responsibilities in this position were similar to what my current position entails and can provide more information on the role on request. Show less

• 

  SecuriGroup

  Sept 2020 - now

  Covert Security Operative (Selfridges)

  I was shortlisted and selected to become part of an exclusive team of four elite Covert Security Operatives on Securigroup's exclusive contract with Selfridges, in their flagship London store. Selfridges would only consider applicants with a minimum of 4 years experience in the role.Alongside my team, I am assigned to oversee the safety and security of thousands of customers and staff daily, to prevent and detect suspects and apprehend offenders in compliance with company policy and the law.I Prevent, detect and investigate theft and / or malpractice for my employer.I complete stock loss and civil recovery documentation to support prosecution.I undertake covert patrols and inspections in accordance with Assignment Instructions, Standard Operating Procedures and Premises Security protocols.I ensure all H&S policies are adhered to to mitigate risk to myself, colleagues and customers.I conduct planned patrolling in vulnerable areas of the store during opening hours, to identify shoplifters using equipment such as closed circuit television (CCTV) to observe the store and customer behaviour.I am confident at utilising an array of security equiptment such as;two-way radio equipment to contact colleagues, loop alarms, mirrors and electronic security tags on goods, watching customers who are acting suspiciously, or are recognised as a previous offender, and keeping notes.I use discreet skills and diplomacy, follow potential shoflifters, detain suspected shoplifters on obtaining evidence. I support the store with suspected credit card theft or fraud working alonside the police, providing professional witness statements on my observations. I have provided evidence at criminal/civil courts to support prosecutions. Show less