Gerald Molley

Experience

• 

  Department of Water Affairs

  Jan 2006 - May 2013

  • Coordinate National Aqua Enduro Schools Programme• Meet, plan and discuss National Competition with hosting Region• Liaise with Regional Coordinators for the development of the programme• Develop and communicate Annual Aqua Enduro plan• Ensure availability of bursaries for Aqua Enduro winners with Learning Academy• Provide support to the DWA 2020 Vision for Water Education Programme• Support Local Organizing Committee of the DWA Youth Water Summit • Conduct municipal audits countrywide on Blue and Green Drop Certification Criteria• Conduct virtual assessments for Blue Drop Certification• Conduct on-site inspections at Wastewater Treatment and Water Purification Plants• Ensure municipalities understand criteria and provide assistance where necessary• Provide technical support on the Blue Drop System Show less • Providing technical assistance to National Toll Free Line (0800 200 200)• Provide assistance in terms of legislation, sourcing documents and liaising with other directorates within the Department• Investigate all consumer queries directed to Water Services via the TFL• Respond and investigate Ministerial queries related to Water Services• Follow up and investigate all drinking water quality (DWQ) complaints• Coordinate responses between Regional Response Coordinators and consumers until complaints are resolved• Formalize National DWQ Management Report for Top Management• Co-manage National Aqua Enduro Schools Programme• Liaise with Regional Coordinators for the development of the programme• Develop and communicate Aqua Enduro plan annually• Arrange bursaries for Aqua Enduro winners with Learning Academy• Part of coordinating committee of the Department’s 2020 Vision for Water & Sanitation Education Programme• Member of Local Organizing Committee of Department’s Aqua Enviro Youth Summit• Coordinate & present Drinking Water Quality Learner Awareness Campaign at Secondary / High Schools in Gauteng• Responsible for Social component in the Blue Drop Certification Audit which includes conducting Consumer Surveys• Assess Drinking Water Quality Management at municipalities throughout the country• Provide administrative & technical support to Assessors at Regional Assessments for Blue & Green Drop Certification Programmes• Extensive travelling throughout South Africa• Attended workshop on DWQ Regulation in the United Kingdom Show less • Answer all calls according to current best practice standards • If unable to handle call, escalate call using appropriate technology and process (e.g. email, forward call, system transfer, etc);• Follow up queries and track if appropriate• Do full interaction capturing during and after call in unusual circumstances• Update and ensure that knowledge remains current with information as provided • Give feedback to supervisor regarding new developments and caller queries• Assist callers in attain requested documents, provide web path on DWAF’s website Show less

  • Assessor/Inspector: Green Drop Certification

    Jan 2009 - May 2013

  • Assessor/Inspector: Blue Drop Certification

    Jan 2009 - May 2013

  • Consultant

    May 2010 - Oct 2011

  • Consumer Services Support Officer

    Sept 2007 - Apr 2010

  • Call Centre Agent

    Jan 2006 - Sept 2007
• 

  T-Systems

  Oct 2011 - Mar 2013

  Consultant

  • Provide technical support on Water Service Regulatory Information Systems (Blue and Green Drop Systems)• Provide support in setting up Operational and Compliance programmes• Register and update users, wastewater treatment plants and laboratories• Administer classification of wastewater treatment plants• Monitor data uploading and usage of Green Drop System• Ensure Water Service Institutions comply with legal requirements as per Discharge Authorizations and Process Control staff• Provide training to Water Service Institutions and Service Providers on WS Regulatory Information Systems• Conduct BD / GD presentations at Regional Municipal Symposiums• Conduct municipal audits countrywide on Blue Drop and Green Drop Certification Criteria• Conduct on-site inspections at Wastewater Treatment and Water Purification Plants• Ensure municipalities understand criteria and provide assistance where necessary • Coordinate National Aqua Enduro Schools Programme• Meet, plan and discuss National Competition with hosting Region• Liaise with Regional Coordinators for the development of the programme• Develop and communicate Annual Aqua Enduro plan• Ensure availability of bursaries for Aqua Enduro winners with Learning Academy• Provide support to the DWA 2020 Vision for Water Education Programme Show less

• 

  Business Connexion

  Apr 2013 - May 2013

  Project Consultant

  • Provide technical support on Water Service Regulatory Information Systems (Blue and Green Drop Systems) • Provide support in setting up Operational and Compliance programmes • Register and update users, wastewater treatment plants and laboratories • Administer classification of wastewater treatment plants • Monitor data uploading and usage of Green Drop System • Ensure Water Service Institutions comply with legal requirements as per Discharge Authorizations and Process Control staff • Provide training to Water Service Institutions and Service Providers on WS Regulatory Information Systems Show less

• 

  Rand Water

  Jun 2014 - now

  Managing stream on the War on Leaks Programme Action Project PlanningProject Reporting and AdministrationResource ManagementClient and Stakeholder ManagementProject Accounting and FinanceProject ControlProject Risk ManagementCommunication Management

  • Technical Trainer

    Jan 2017 - now

  • Project Manager: Learner Placements (War on Leaks)

    Mar 2017 - Jun 2018

  • Project Manager: Training & Development (War on Leaks)

    Jun 2016 - Dec 2017

  • Acting Project Manager: Technical Training

    Sept 2016 - Mar 2017

  • Acting Project Manager: GIP Engineering

    Apr 2015 - Sept 2016

  • Project Lead: RWMP Training

    Apr 2016 - Aug 2016

  • Project Management Coordinator

    Jun 2013 - Jun 2015

  • Acting Project Manager: GIP Process Control & Artisan Development

    Jun 2014 - Feb 2015
• 

  ImagoDei-126 Projects (Pty) Ltd.

  Jan 2016 - now

  Director