
Thu Huong Le
Personal Shopper

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About me
Business Marketing Diploma at Algonquin College
Education

Algonquin College of Applied Arts and Technology
2019 - 2021Diploma of Education BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICESDuring 2 years at Algonquin College, I have learned a lot of useful skills for my future career. Through group and individual projects, I have developed the communication, teamwork, presentation skills as well as the writing and researching skills. In addition, the workload in college also improves the time management skills and the ability of working in stressing and fast-paced environment in me.

Hanoi-Amsterdam High School for the Gifted
2016 - 2019High School Diploma French BilingualDuring 3 years in Hanoi-Ams highschool, I have studied all the necessary basic and advanced knowledges for my future. Through lessons and tests in each course, I was equipped with the math, language, science and many other subjects so that I am able now to solve any related problems.
Experience

Real Canadian Superstore
Jun 2020 - Sept 2020Personal ShopperAs personal shopper, I was responsible for getting online orders in Real Canadian Superstore ready. The tasks of how to choose the best items in the fastest way have improved my time management, observation skills as well as the patience and honesty.

Club Demonstration Services
Nov 2020 - Nov 2021Sales Marketing Advisor
Team Catalyst- Level 4 Client Project
Jan 2021 - Apr 2021Content ManagerMy role as Content Manager is to keep track of the group work progress that requires the observation and time management skills; to motivate team members that demands the leadership skill; and to check final works before handed in, which improves the reading and editing skills.

Spring Group
Apr 2022 - Jun 2022Marketing Intern
IKEA
Nov 2022 - nowSales Co-worker Part timeTo develop relationships with customers in order to provide in-store and remote service.<br>To inspire and inform customers, acting as an expert and consultant on a wide range of products and services.<br>To listen to, identify, predict, and respond to the requirements of customers.<br>Increasing sales while retaining profitability by aggressively directing customers to top-selling and prioritized products.<br>To ensure high stock availability, analyze and adapt sales space capabilities based on sales location.<br>Assisting with the implementation and maintenance of planned and promotional activities in or with your product line. Show less

LYNNLYNN NAILS
Jan 2023 - Jul 2023Receptionist & Administrative AssistantAnswer incoming phone calls promptly and professionally; <br>Schedule appointments, arrange reservations; <br>Prepare the clients for their appointments (choose colors, remove nail polish, prepare the water tub, apply cuticle oil); <br>Greet clients, introduce and direct them to consider switching to more premium options; <br>Keep the storage key and take note to keep track of color, brochure supply, for smoother operation; <br>Post content regularly on platforms such as Instagram and answer messages on Social Media pages; <br>Provide customer service, take complains and resolve accordingly; <br>Assign appropriate technicians to clients based on their needs and preferences; <br>Do cashier tasks (cash, debit, credit, e-transfer) Show less
Licenses & Certifications

Google Analytics For Beginners
Google- View certificate

Adobe Photoshop CC - Advanced Training
Bring Your Own LaptopApr 2022 - View certificate

Inbound Marketing
HubSpot AcademyJun 2021 
Google Ads Search
GoogleApr 2021
Languages
- enEnglish
- frFrench
- viVietnamese
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