Yvonne Deryngowska

Experience

• 

  Studioe

  Sept 2008 - Nov 2010

  Provide a high level of customer serviceLiaising with national and international clientsCoordinate meetings with clients and employeesCo-coordinating Promotions, TV Commercials, Events and CoursesOrganising travel arrangements and supplies for our Polish programs in partnership with the national non for profit, Beacon Foundation Consultant at Eastland shopping Center - Garment co-ordination Hiring and training staff including course trainingMYOB - Accounting duties such as payable/ receivable, data entry, and PayrollAdministration duties Show less

  • Manager

    Sept 2008 - Nov 2010

  • Studeioe

    Sept 2008 - Nov 2010
• 

  Perfume Box

  Jan 2011 - Feb 2012

  Manager

  Provide a high level of product knowledge Quality customer serviceSupervise casual staff and train new employeesManage paperwork and bankingManaging special orders Merchandising

• 

  McMillan Staff Development Pty Ltd

  Mar 2012 - Sept 2015

  Administration Officer

  Provide a high level of customer service knowledge of course packagesTravel BookingsManaging CoursesWHS Officer Green Office Program Leader Procedure ManualsData entryOffice suppliesResources Petty cash

• 

  Australian Pharmacy Council

  -

  Respond to and be the first point of contact for all examination enquiriesAssist the Assistant Director Examinations in the development, amendment, quality assurance and Delivery of examinations including:- Incorporation of changes to item content and status within the itembank- Administration and coordination of item workshops across Australia, including production of papers and venue/facilitator logistics- Generation of examination papers electronically or manually within deadline- Processing and checking of examination results within deadline- Proofreading of examination materials and written communicationsCollate and track examination dataDevelop and maintain database of information regarding examination SME (subject matter expert) information.Reproduce, disseminate and receipt exam material to and from the Examination Review Panel/Moderation Group/Editorial GroupDistribute and report on examination candidate surveysUndertake testing of CRM, web portal, website and itembank functionality if and as requiredUndertake accurate data entry into the CRM database and itembanksAttend examination centres within Australia to oversee examination sessions, if requiredFile and record keeping of candidates files Show less

  • Examinations Delivery Manager at Australian Pharmacy Council

    Oct 2020 - now

  • Examinations Officer

    -