Julie Linnell

Experience

• 

  TSB Bank

  Sept 1987 - Oct 1988

  Grade 2 Cashier

  Serving the general public, dealing with day to day over the counter transactions. Customer correspondence. Ordering of foreign money. Processing of new and amended Standing Order and Direct Debit Mandates.Debit In - Processing of cheques received back and return of dishonoured cheques.

• 

  Prolog

  Nov 1988 - Aug 1997

  Day to day management and servicing of sales promotional campaigns for six major clients including Imperial Tobacco, Thompson & Morgan and Bulmers. Total responsibility for client satisfaction in the fulfilment of their sales promotional campaigns, including client liaison and visits, inter-departmental meetings and staff training.Forecast of monthly billings and production of monthly invoices for each client.Development and daily management of Client Services Juniors. Show less

  • Project Executive

    Sept 1995 - Aug 1997

  • Account Executive

    Apr 1989 - Sept 1995

  • Banking Assistant

    Nov 1988 - Apr 1989
• 

  Suffolk Historic Churches Trust

  Jun 1998 - Mar 2014

  Trust Administrator

  Personal Assistant to the Trust Chairman. Office Manager for the Trust Office in Long Melford, incorporating the supervision of Trust staff. Administration of Trust Membership subscriptions, maintaining the Membership database, all official correspondence, financial administration, Gift Aid renewal, E-mails, Telephone messages. Providing advice and Customer Service. Production and distribution of Agendas and Minutes for diverse committees. Handling and reconciliation (through involved Excel spreadsheet production and maintenance) of sponsorship income in excess of £150k. Production and distribution of press releases to local press and radio stations. Arranging for Trustees to be interviewed by local press and radio in advance of major fundraising events. Maintenance of Trust website and production of marketing materials for all Trust events e.g. posters, flyers, application forms, membership forms. Management of Trust online website and photo gallery. Production and dispatch of twice yearly Trust Newsletter. Show less

• 

  Babergh and Mid Suffolk District Councils

  Mar 2014 - Feb 2016

  Admin and Technical Support Officer

  Managing Housing Revenue accounts for Council properties in the Mid Suffolk District. Providing advice and support to clients, responsible for delivering a high standard of Customer Service. Pro-actively helping to reduce client arrears though the implementation of self-initiatives; resolving queries regarding their accounts, by telephone, in writing and in person. Initiating customer payment plans. Providing admin and technical support, correspondence, client advice, report production, email and online transactions. Show less

• 

  BROHAM FORECOURT DEVELOPMENTS LIMITED

  Feb 2016 - Aug 2018

  Office Manager

  Responsible for the efficient daily management of a Construction Company Head Office which specialises in the construction of Petrol Stations. Duties include:Processing and entering daily invoices onto the Sage system. Reconciliation of the bank and credit card statements. Sourcing and ordering all PPE and construction equipment for use on-site. Administration of the staff pension scheme. Booking hotel and B&B accommodation for site workers. Monitoring of all safety equipment (gas monitors etc.) used on-site to ensure compliance with safety standards. Handling telephone calls and emails. First point of contact for all visitors. Administration of staff holidays/work rotas and company vehicles. Show less

• 

  EPG Energy

  Aug 2018 - now

  Energy Trader and Administrative Manager