Jessica Mack

Jessica Mack

Barista

Followers of Jessica Mack27 followers
location of Jessica MackCharlotte, North Carolina, United States

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  • Timeline

  • About me

    🧠 Psychology graduate from 🏫 Clemson University with a passion for mental health research and services

  • Education

    • Greenville Technical College

      2018 - 2020
      PSYCHOLOGY 3.79
    • Clemson University

      2021 - 2023
      Bachelor of Arts - BA PSYCHOLOGY 3.94, Magna Cum Laude
  • Experience

    • Starbucks

      Jul 2018 - Jul 2023
      Barista

      -Provided 200+ customers with friendly and timely service each shift-De-escalated tense interactions with customers, addressing their concerns and resolving issues in a calm and professional manner-Multi-tasked multiple responsibilities in a timely manner, such as cash handling, customer interactions, work-space cleanliness and organization, and product preparation

    • SOUTH CAROLINA DEPARTMENT OF MENTAL HEALTH

      Aug 2023 - Nov 2023
      Behavioral Health Assistant

      -Providing physical and psychiatric care to 20+ resident psychiatric patients at a time-Actively interacting and communicating with those who have acute psychiatric disorders, such as schizophrenia, borderline personality disorder, bipolar disorder, and more.-Administering age-specialized care to adults ranging from age 18-80-Assisting with the implementation of behavioral treatment plans-Daily patient data collection, including observing and charting behavior, mood/affect, and health-Adapting to changing treatment plans, patient conditions, and hospital protocols Show less

    • Clemson Institute for Engaged Aging

      Dec 2023 - now
      Research Associate

      Collecting and managing data, administering psychometric testing, and communicating with participants for the PACT (Preventing Alzheimer’s with Cognitive Training) and Active Mind studies

  • Licenses & Certifications

    • Basic Life Support (BLS)

      American Heart Association
  • Volunteer Experience

    • On-Call Victim Advocate

      Issued by Pickens County Advocacy Center on Jun 2022
      Pickens County Advocacy CenterAssociated with Jessica Mack