Jason Lance

Experience

• 

  The TC Show

  Apr 2013 - now

  Regional Manager

  Regional Manager ​​​​​​​​​​- Specialize in the development and operations of the Tennessee division​- Coordinate multiple events each calendar year numbering over 10,000 guests​- Recruit, mentor, and oversee hiring processes and team building​- Researched and acquired audio equipment that amplified the quality of services rendered- Expand brand exposure by: attending bridal shows and venue open houses, developing a social media presence (specifically for Tennessee), as well as leading the industry in overall customer satisfaction through client reviews posted on websites such as The Knot and WeddingWire​- Manage office operations including scheduling, staffing, equipment allocation, and payroll​- Maintain active client communications and advisement throughout event booking processSupervisor for Event Operations​​​​​​​ - Prepared and finalized all event timelines to adhere to company quality standards for each staff member- Qualified recommended new hires for full time staff positions using rounds of shadowing under a supervisor until skill sets were either developed or the candidate was dismissed- Overhauled the DJ Staff training materials to create greater replicability and shorten the training time frame, which resulted in conserving company resources- Executed the implementation of new audio equipment and company operational procedures including but not limited to: client relations, software management, quality control, and training proceduresTraining Manager for DJ Staff​​​​​​​February 2015 – May 2015- Trained new hires the entry-level company procedures and organizational culture to better prepare them for full time positions- Directed staff teams that included DJ, photo booth, and videography services; regulated quality control throughout the teams and headed all training operations Show less