Yolanda Jones

Experience

• 

  New Look

  Nov 2013 - Jul 2015

  Sales Advisor

  • My job at New Look as a Sales Advisor involved me being a confident communicator with excellent selling skills with the ability to retain product knowledge. • I was responsible for providing product information and advice that could potentially lead to a sale. • Working in the retail environment required me to approach customers, offer advice on the clothing and accessories and deal with any enquiries.• I served the customers in any way that I could, always giving them as much help as possible. • I would man the fitting rooms, serve customers at the till point, deal with phone enquiries, take part in stock take and replenishment of the store as well as taking part of the store refurbishment in February.• This role helped me grow my confidence levels and also my communicational skills and customer service skills. Show less

• 

  P+S Personnel

  Jul 2015 - now

  • Created and developed a company Quality Management System in line with ISO 9001:2015 standards.• Conduct audits to oversee the effective and efficient implementation of the management system. • Process weekly payroll for temporary contractors.• Identify skill gaps.• Attend external audits from BSI and RISQS.• Provide training for staff members.• Maintain staff records.• Document control and management. • Policy and procedure review.• Attend board meetings and staff meetings, creating both an agenda and a report.• Coordinate annual management reviews.• Assist in developing financial plans, budgets and forecasts for the company.• Attendance of seminars and meetings for legal briefings and legislation updates. • Quality control of all paperwork including registrations and RTW checks. Show less

  • Finance and Compliance Manager

    May 2024 - now

  • Administration and Compliance Manager

    Sept 2018 - now

  • Branch Administrator

    Jul 2015 - now