Paul Cullen

Experience

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  Crothall Healthcare

  Jul 2006 - now

  Managed volume of $1.85+ millionDirectly Supervised 2 Operations Managers and 25+ Hourly StaffFive years of positive budget variances between +8.01% and +69.67% Successfully navigated Three Year Renewal and price increaseParticipated in New Business Start-Up & Sales Presentaions for CrothallCreator and Chair Person of Mercy Suburban Hospital Green TeamInstituted new waste reductions reducing bio-hazardous waste 50% Maintained productiviy and overtime usage to under 2%Patient survey scores increased by 14% from 2013 to 2014Patient room cleanliness scores increased by 15%Produced highest quarterly EVS HCAHPS scores with 73.3%Produced highest month EVS HCAHPS score with 78.3%Increased HCAHPS scores for EVS by 11% between FY ’13 to FY ‘14Conducted monthly joint rounds to ensure quality patient careCreated First Impression Rounds to create a welcoming environmentImplemented New Operational Picture Perfect Room Set-UpsCreated new Cues of CleanConducted weekly/monthly/annual training of all EVS/Linen staffImplemented use of environmentally safe chemicals & productsCoordinated with Infection Preventionist with policies and proceduresChair Person of Joint Review CommitteeCommittee member of Infection Control, Zero-Accident-Counsel, Environment of Care, Continued Survey Readiness, Patient Safety Fair, Quality Council, Patient Flow Team, Green Team, Colleague Satisfaction, Emergency Management, Ebola Swat Team and First Impressions CommitteeSuccessful Accreditation Surveys with the PA Department of Environmental Protection, Department of Health, HFAP/AOA and The Joint CommissionAssisted in Department of Health Plan of Correction Action PlansCoordinated with Construction efforts for Mercy Sleep Disorder Center, Mercy Cancer Center, Mercy Plymouth Meeting Mall and additional internal project and construction teamsDeveloped Management Team & Lead Associates in training and education to further their own professional and personal goals Show less Directly supervised 30+ hourly employees in a rural hospital locationReviewed and analyzed all staff duty lists to ensure efficiency in an ever changing hospital environmentScheduled major project work assuring adequate staffing and supplies were availableInterviewed, evaluated, hired and counseled environmental services staff Conducted regular staff meetings and trainings according to Crothall guidelinesCommunicated with members of other departments to coordinate housekeeping activitiesTrained staff in accordance with HFAP guidelinesSuccessfully transitioned hourly staff from Morrison Payroll to Crothall PayrollParticipated in New Business Start-Up Teams Show less Directly managed Collective Barganing Agreement with 80+ SEIU Union EmployeesManages personel files, payroll and benefitsManages daily & weekly schedules for hourly employeesMaintained all Hospital daily/weekly/monthly Meeting Set-ups and RequestsManaged and Tracked Regulated Medical Waste ManifestsManaged equipment, products, chemical and supply order budgets and billingAssisted in management of the staff under the direction of Department DirectorDeveloped and maintained strategic relationships with key members of hospitalTrained and Assisted in Over-Night Floor Care TeamConducted quality-control surveys and utilized the information to support continual improvementCompleted Monthly Employee Trainings Show less

  • System Director, Laundry & Linen Distribution; Virtua Health System

    Jul 2018 - now

  • Director of Environmental Services and Laundry; Holy Redeemer Hospital & St. Joseph’s Manor

    Jun 2015 - Jun 2018

  • Director Of Environmental Services; Mercy Suburban Hospital

    Mar 2010 - Jun 2015

  • Operations Manager of Environmental Services; Chenango Memorial Hospital

    Apr 2008 - Feb 2010

  • Department Coordinator of Environmental Services; Our Lady of Lourdes Hospital

    Jul 2006 - Apr 2008