Michael Brennan

Experience

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  Radisson Blu

  Apr 2004 - Aug 2008

  Management

  With a rich background in hotel management, I have demonstrated expertise in overseeing front office operations and the Rooms Division. Highlights of my career include:Key Achievements:Progressive Career Growth: Commencing as Night Manager in May 2004, I rapidly advanced to the role of Front Office Manager in Apr 2005. Subsequently, I assumed the responsibilities of Acting Operational Manager, showcasing my ability to adapt and excel in dynamic environments.Strategic Leadership: Orchestrated hotel operations spanning Front Office, Food & Beverage, and Meetings & Events, ensuring seamless coordination and structured execution.Team Leadership and Development: Led a team of 20 staff members, driving excellence through comprehensive training, regular appraisals, recruitment initiatives, and engaging monthly departmental meetings.Cost Management and Service Excellence: Maintained staff costs at 12-15% while upholding high service standards through the implementation of the Radisson ‘Yes I Can’ program, fostering a culture of exceptional guest service.Revenue Enhancement: Elevated room revenue by 5% through strategic up-selling initiatives, including upgrades, F&B services, and amenities. Achieved maximum occupancy levels through the implementation of an effective overbooking policy.Operational Excellence: Delivered efficient front office operations, attaining a remarkable 95% rating in the climate analysis program for the year 2007/2008. Additionally, achieved impressive scores of 85-90% in Rezidor Financial Audits in 2007.With a proven track record of driving operational efficiency, enhancing revenue, and delivering exceptional guest experiences, I am poised to contribute effectively to the success of hospitality establishments. Show less

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  TWIN TOWERS TRADING INC

  Jul 2008 - Feb 2012

  Independent Sales Contractor

  With a proven track record in the retail sector, I specialize in developing comprehensive sales and marketing strategies to drive revenue growth across diverse product lines. Key highlights of my expertise include:Key Responsibilities:Strategic Sales and Marketing Development: Independently the development and execution of sales and marketing strategies to effectively promote a wide range of retail products in Dedicated Stores.Financial Management: Managing financial control of business accounts by creating accurate forecasts and budgets, ensuring optimal allocation of resources for maximum profitability within Ireland & UK Product Presentation and Pitching: Successfully pitching new product lines through impactful group presentations to audiences of 20+ customers, consistently driving product adoption and sales.Distribution Management: Overseeing the distribution of retail products, coordinating efficient delivery logistics within Ireland and the UK to meet customer & Seasonal demands promptly.Training and Development: Coordinating comprehensive training programs for new recruits and delivering refresher training for existing team members. Appointed as the Irish trainer in 2009, I am dedicated to enhancing team performance and capabilities.Performance Management: Conducting employee appraisals and reviews to ensure alignment with organizational goals and foster a culture of continuous improvement.Health & Safety Compliance: Implementing robust Health & Safety procedures within stores to maintain a safe and secure working environment for employees and customers alike. Show less

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  Oxford International

  Mar 2012 - May 2014

  Re-appointed to the New IT Infrastructure Networking department. In this role, I focused on client acquisition and consultant placement within the IT Infrastructure sector across Europe.Key Responsibilities:Successfully met monthly targets by developing and nurturing productive relationships, resulting in new business acquisitions and expansions within existing accounts.Leveraged telesales techniques to prospect and engage with potential clients, driving the identification of new business opportunities throughout Europe.Specialized in Virtualization Hypervisors (VMware, Citrix, HyperV), Storage solutions (EMC, Commvault, Hitachi Data Systems), and IT Infrastructure essentials including SCCM/SCOM, Systems and Desktop Support, Windows and Linux environments.Led projects related to Windows Server Migration, Active Directory, and Microsoft/Windows Project Management, ensuring smooth transitions and efficient operations.Provided comprehensive support in Helpdesk, IT Support, and Linux Administration, contributing to the seamless functioning of client systems.Maintained a focus on Security/Cybersecurity, ensuring the integrity and protection of IT infrastructures against potential threats.Core Competencies:Virtualisation Hypervisors (VMware, Citrix, HyperV)Storage Solutions (EMC, Commvault, Hitachi Data Systems)SCCM / SCOMSystems and Desktop SupportWindows and Linux EnvironmentsWindows Server MigrationActive Directory ManagementMicrosoft / Windows Project ManagementHelpdesk and IT SupportLinux AdministrationSecurity / Cybersecurity Show less At Oxford International, a prominent IT recruitment firm, I assumed the role of Technical Recruiter in March 2012 and quickly transitioned to an Account Manager position in May 2012. Tasked with the responsibility of placing Senior Level Consultant Expert Engineers across the European Market, I spearheaded initiatives to establish and nurture relationships within the Software/Hardware sector from there European Headquarters in CorkKey Responsibilities:Identified and cultivated new client relationships within the Software/Hardware industry, successfully meeting monthly targets and expanding business opportunities.Leveraged expertise in Android/iOS Development, Application Frameworks, Embedded Automotive Development (AUTOSAR), Embedded Software Engineering, and more to effectively match client needs with consultant capabilities.Coordinated reference checks, drafted employment contracts, and provided ongoing management support to consultants throughout their assignments.Employed telesales strategies to prospect and secure new business across Europe, consistently driving growth and revenue.Core Competencies:Android/iOS DevelopmentApplication FrameworksEmbedded Automotive Development (AUTOSAR)Embedded Software EngineeringASIC Design & VerificationAnalog Board DesignIC LayoutEMI/EMC ComplianceHardware Systems Engineering Show less

  • IT Infrastructure Account Manager

    Dec 2013 - May 2014

  • Software & Hardware Account Manager

    Mar 2012 - Dec 2013
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  Connolly Motor Group

  May 2014 - Jun 2015

  Audi Sales Executive

  Strategically drove sales initiatives, consistently exceeding targets by leveraging in-depth product knowledge and a focused customer approach.Cultivated enduring client relationships, gaining repeat business and referrals while expanding the customer base through proactive lead generation strategies encompassing marketing and social media outreach.Coordinated seamless administration and coordination of Audi Approved Plus vehicles, ensuring compliance with company standards and maximizing profitability.Proficiently managed both new and pre-owned vehicle sales, adeptly facilitating Audi Finance and additional product transactions to optimize revenue streams.Demonstrated exceptional follow-up skills, promptly addressing inbound inquiries via phone, email, and walk-in prospects to nurture leads into sales opportunities.Championed supplementary sales initiatives, actively promoting Gap Insurance, Audi Service plans, and Paint Protection to enhance customer satisfaction and drive additional revenue.Photographed and uploaded cars for online sales New & Audi Approved, ensuring high-quality visuals and accurate representations via Audi Guidelines to attract potential buyers.Exhibited a strong presence as a company ambassador at various trade exhibitions, events, and demonstrations, effectively showcasing brand offerings and gaining industry relationships.Utilized advanced Kerridge Underwriting systems (OLU, SIMI, Car History Checks) for comprehensive business development insights and streamlined reporting processes. Show less

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  Computeq Ltd

  Sept 2015 - now

  Manager

  Strategically drive sales initiatives in the IT sector, consistently surpassing targets by leveraging comprehensive product knowledge and a customer-centric approach.Key Responsibilities:Client Relationship Management: Cultivate long-lasting client relationships, fostering repeat business and referrals while expanding the customer base through proactive lead generation strategies.Administration and Coordination: Coordinate seamless administration and implementation of IT infrastructure solutions, ensuring adherence to company standards and maximizing profitability.Sales Management: Proficiently manage sales of both business and home user IT products and solutions, offering demonstrations and tailored solutions to address clients' network and hardware needs.Effective Communication: Demonstrate exceptional follow-up skills, promptly addressing inbound inquiries via various channels including phone, email, and walk-in prospects to nurture leads into valuable sales opportunities.Upselling IT Services: Upsell all aspects of IT services including anti-virus endpoint protection, Microsoft Office 365 subscriptions, and backup solutions to enhance clients' IT security and productivity.Microsoft Partner Network and OEM Trade Partnerships: Leverage partnerships with the Microsoft Partner Network and leading OEMs such as HP, Lenovo, and Dell to provide clients with cutting-edge technology solutions and access to premium hardware products.Brand Representation: Exhibit a strong brand presence as a company ambassador at various IT trade exhibitions, events, and demonstrations, effectively showcasing Computeq Solutions' offerings and establishing valuable industry relationships.With a proactive approach and a focus on delivering value-added solutions, I am committed to driving success and exceeding expectations in the competitive IT sales landscape. Show less

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  BNI Ireland

  Sept 2016 - Sept 2017

  IT & Computer Services BNI Member / Events coordinator/Visitor Host

  Proud Business Member, BNI Mayo ChapterBNI (Business Network International) has been a cornerstone of the Irish business community since its introduction in 1998, revolutionizing networking and collaboration. With over 1,200 members spanning across Ireland and 56 active chapters, BNI remains the premier platform for fostering professional growth and cultivating lasting business relationships.My Roles within BNI Mayo Chapter:Events Coordinator:Strategically plan and execute chapter social events, fostering camaraderie and strengthening professional bonds within the group.Keep chapter members informed about upcoming BNI trainings and activities, ensuring maximum participation and engagement.Utilize web-based and teleconference training resources to stay updated on best practices in event coordination and chapter management.Visitor Host:Extend a warm welcome to visitors, providing them with pertinent information about our meetings and their involvement within the chapter.Introduce visitors to chapter members, facilitating connections and networking opportunities.Coordinate with fellow team members to ensure smooth operations, including early arrival to handle visitor registration and follow-up calls to address any inquiries.Stay abreast of training opportunities through web-based and teleconference platforms, enhancing proficiency in visitor engagement and chapter hospitality.BNI is more than just a networking organization; it's a platform where professionals come together to support each other's growth and success. I'm honoured to be a part of this vibrant community and contribute to its ongoing success. Show less