Deep Enrich
April Mullner
Support Technician
105 followers
Canada
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About me
Customer Experience Manager at Smart Nora
Education
TriOS College
2012 - 2013Diploma, Honors Network Specialist 92
Seneca College of Applied Arts and Technology
2004 - 2005Certificate Art FundementalsSeneca College of Applied Arts and Technology
2006 - 2008Diploma Digital Media Technical Production
Experience
Epson
Nov 2000 - Dec 2005Support Technician
Hostopia
Jan 2006 - Jan 2007Web Hosting Support Technician
Netfirms
Nov 2007 - Jun 2011Technical Support Representative
VFM Leonardo Inc
Feb 2013 - May 2017L2 Service Desk Agent
Smart Nora
Sept 2017 - nowCustomer Experience Manager
Dec 2018 - nowTechnical Support Specialist
Sept 2017 - now
Licenses & Certifications
MCITP - Enterprise Desktop Support Technician on Windows 7
MicrosoftOct 2012Network +
CompTIAJul 2012CompTIA A+
CompTIAMar 2012
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