Aviv Srour

Experience

• 

  IAF - Israeli Air Force

  May 2005 - Apr 2015

  - Leading IT team of 10 soldiers- Supporting around 1500 clients- Installing and configuring software and hardware- Responsibility for 3 different networks- Managing squadron QA system according to ISO 9001- Writing technical procedures- Implementing new softwares and training end users - Responsibility to flight control and auto-pilot systems on Beechcraft King-Air 200 and Bonanza A36 aircrafts: Maintenance and trubleshooting.- Graduated to supervisor on flight-safety systems.- Responsibility to all technical litrature in squadron (apx. 50 books), subscription and updating.

  • Helpdesk Team Leader

    Oct 2010 - Apr 2015

  • Flight Control Engineer

    May 2005 - Sept 2010
• 

  Siltech Network Solutions

  Jun 2015 - Nov 2017

  IT Support

  Frontal and telephone technical support service to business customers:- Create\edit users, groups, DLs in Active Directory- Open\edit user mailboxes with Office365, Exchange 2013/2010- Software\Hardware installations- New End-stations installations- End users support- Backups management (Create\restore) with Veeam, Symantec system recovery, Symantec Backup Exec- LAN\WAN problem solving

• 

  Orgenics

  Jun 2016 - Nov 2017

  IT support

  Technical support to company's employees :- Create\edit users, groups, DLs in Active Directory- Open\edit user mailboxes with Exchange 2010- Software\Hardware installations- New End-stations installations- Supporting with smartphones problems- LAN\WAN problem solvingResponsibility to backups (Symantec Backup Exec)Working according to SOX IT regulation

• 

  IAF - Israeli Air Force

  Nov 2017 - now

  Project Manager