Shasta Huttner - SFC, USA (Ret)

Experience

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  Burrell Colour Imaging

  Jan 1994 - Dec 1994

  Film Developer
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  US Army

  Sept 2005 - Jan 2015

  Serve as the Operations Sergeant for the Army’s senior Theater Air and Missile Defense System Headquarters Training and Readiness section of the 32 Army Air and Missile command (AAMDC) managing the schools professional and military education programs for four brigades in widely dispersed locations of the United States; oversee the planning and execution of all enrollment operations and related travel authorizations for over 8,800 soldiers and officers. Review all Defense Travel System travel authorizations, voucher settlement requests, and manage and coordinate the general accounting functions for the section to include records management and reporting of organizational statistics to the U.S. Army Forces Command.Directly supervise and coordinate the work efforts of 2 staff members providing support, managing data records, and processing tasks for the support of section functions; provide support, training, and guidance to the staff on all operational activities, scheduling, and direction of assignments. Manage the receipt, handling, quality, maintenance, accountability, and control of property, inventory, equipment, vehicles, and other assets valued in excess of $150K.Serve as the Sexual Harassment and Assault Response (SHARP) Representative for the unit to foster an environment of fair treatment, awareness, resiliency, and enhance the unit’s Equal Opportunity (EO) and Master Resilience Trainer (MRT) programs. Show less Supervised, planned, and coordinated the overall combat readiness of a counter air and missile defense Patriot Battalion and managed the readiness of all soldiers within the command; oversaw all operations in support of Air and Missile Defense contingency missions and identified and focused on key areas to improve operational readiness posture. Recommended and implemented policies and systems for program management, maintenance, supply, chemical, biological, safety, and movement control both internationally and within the continental United States serving as a formal leader mentoring peers, subordinates, and superiors for both supporting exercises and contingency deployments.Supervised, managed, supported, and oversee the work efforts of 20 soldiers, 8 Non-Commissioned Officers and their families. Managed the quality, maintenance, accountability, and control of the equipment, assets, tools, and serviceability for Patriot Missile Systems valued in excess of $65M; ensured the preventive maintenance, system operations, fault detection, and repair of the equipment and air defense systems as needed.Served as the Equal Opportunity Representative providing soldiers support for all EEO regulations and standards; handled all complaints regarding race, religion, color, national origin, and gender managing and supervising a compliant program for all military personnel. Show less Served as the Launcher Section Chief for a forward-deployed Patriot Battalion with a worldwide contingency mission and in support of the United States Pacific Command (PACOM) Commander. Oversaw maintenance of all conventional vehicles and support equipment, and ensured training in organizational and operator level preventive maintenance, system operations, fault detection, and repair of the Patriot System in preparation for deployment.Provided oversight of maintenance and operational readiness program consisting of Patriot Missile System Launcher Stations and associated equipment valued in excess of $10M. Monitored the Patriot Missile system equipment as necessary to detect operator error or system malfunctions, and initiated corrective actions. Developed, planned, and implemented all professional development and training for a Non-Commissioned Officer and 6 soldiers on supply/logistics procedures and the personnel management system to ensure unit readiness for deployment. Show less Served as the Battalion Training and Schools Non-Commissioned Officer for a Training & Doctrine Command Patriot Air Defense Artillery Battalion with over 600 soldiers. Oversaw and managed all battalion level Army Physical Fitness Test’s, height/weight screenings, and temporary duty processes; managed the scheduling, coordination, resourcing, and evaluation training, to include all operational support requirements among Batteries and Battalions. Managed the receipt, handling, quality, maintenance, accountability, and control of property, inventory, equipment, and other assets valued in excess of $1M. Show less Managed all aspects of the training room operations for a Patriot Headquarters Air Defense Artillery Battery; managed the accountability of all soldiers, collection of soldier information, creation of training schedules, updating and ensuring accuracy of all soldier training records, collecting, tracking, and correcting Non-Commissioned Officer Evaluation Reports, and awards. Directly supervise and coordinate the work efforts of 2 staff members providing support, managing data records, and processing tasks for the support of section functions; provide support, training, and guidance to the staff on all operational activities, scheduling, and direction of work assignments. Managed the receipt, handling, quality, maintenance, accountability, and control of property, inventory, equipment, and other assets valued in excess of $1M. Show less

  • Division Level I School Administrator

    Jan 1995 - Jan 2015

  • Platoon Sergeant

    Sept 2010 - Jan 2013

  • Launcher Section Chief

    Sept 2009 - Aug 2010

  • S3 Schools / Operations Non-Commissioned Officer

    Sept 2006 - Aug 2009

  • Training Non-Commissioned Officer in Charge

    Sept 2005 - Sept 2006
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  Arizona College

  Feb 2015 - Aug 2015

  Medical Assistant Graduate

  - Record patients'​ medical history, vital statistics, or information such as test results in medical records. - Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. - Interview patients to obtain medical information and measure their vital signs, weight, and height.- Show patients to examination rooms and prepare them for the physician. - Prepare and administer medications as directed by a physician.- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. - Authorize drug refills and provide prescription information to pharmacies. - Explain treatment procedures, medications, diets, or physicians' instructions to patients. - Clean and sterilize instruments and dispose of contaminated supplies. - Perform routine laboratory tests and sample analyses.- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.- Greet and log in patients arriving at office or clinic.- Schedule appointments for patients. - Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.- Contact medical facilities or departments to schedule patients for tests or admission.- Inventory and order medical, lab, or office supplies or equipment. Show less

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  U.S. Department of Veteran Affairs

  Mar 2015 - Aug 2015

  Work Study

  • Provided expert guidance to Veterans and family members accessing Veteran benefits and services• Responded to customer inquiries for Veteran benefits information via email, phone, and in person utilizing outstanding customer service skills; answered, screened, and directed calls and took messages when necessary• Assisted with providing support, consultation and troubleshooting of veterans’ related issues • Provide assistance to veterans and family members with general inquiries• Assist with the dissemination of general information regarding veteran benefits and/or services• Assist with providing support for veteran related issues on base (i.e. transition assistance)• Assist with the creation and distribution of accurate and current office publications (brochures, flyers, and posters)• Work A&FRC front desk, answer phones, greet visitors, assist and direct inquiries• Prepare all TAP and TAMP folders for classes with current information and forms to completed training course • Post flyers and posters within the A&FRC Discovery Center to assist veterans and spouses in employment endeavors• All other duties as assigned Show less

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  West Valley Ear, Nose & Throat

  Aug 2015 - Sept 2015

  Medical Assistant (Externship)
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  Spartan Business + Technology

  Sept 2015 - Oct 2016

  Veterans Affairs (VA) Benefits Consultant/Site Lead

  Responsible for providing high-quality instruction and for educating service members and their dependents on Veteran-related benefits and programs as they transition from military service.Essential Duties• Participating in Basic Briefer training and meeting the Briefer quality standards prior to delivering briefings in the field• Providing VA Benefits I and II briefings to 100% of transitioning service members at all Veterans Opportunity to Work (VOW)/Veterans Employment Initiative (VEI) deployed locations• As feasible, providing VA Benefits I and II briefings at both permanent and itinerant locations when transition throughput surges or demobilizations occur• Providing support to Capstone events and the Military Life Cycle (MLC) model, when those roles are defined and execution commences• Ensuring sufficient participant materials are on-hand during briefings (posters, scenarios, Participant Guides, guidebooks for Federal Benefits for Veterans, Dependents & Survivors, etc.)• Providing sign-in sheets to VA Benefits I and II briefing participants, to collect throughput data and determine performance metrics (no PII will be collected)• Providing individual assistance to service members requesting information related to the specific benefits outlined during program briefings• Entering sign-in sheet data into the web-based data collection tool• Participating in ongoing refresher training, as required• Implementing new curriculum updates, as required• Participating in Career Technical Training Track (CTTT) Briefer training and meeting the Briefer quality standards prior to delivering this training in the field• Providing the CTTT briefing to service members requesting this information• Participating in Claims Development training and meeting the required quality standards prior to developing claims for service members• Developing claims for transitioning service members requesting such assistance Show less

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  CALIBRE Systems, Inc.

  Oct 2016 - Nov 2017

  Benefits Advisor (Site Lead) III

  Provide oversight and personnel at a specific location / installation, which may include subcontractor staff. Oversee the professional conduct and presentation of advisors Instruct customers in group and individual settings on all programs and benefits for which they may be eligible. Ensure coverage of all training events, and individual sessions. Collect and report on daily, weekly, and monthly activities at permanent sites and surrounding itinerant locations. Develop networks with other organizations / stakeholders to improve outreach and awareness of programs and services.• Instruct up to 50 Service members / dependents on all benefits and programs for which they may be eligible.• Facilitate learning for up to 25 Service members / dependents to define career goals, identify pre-requisites and credentialing options, find technical training opportunities to assist in more rapid employment.• Acts as an independent contributor in problem solving with customers, stakeholders, and Service members. Show less

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  Recruit Veterans

  Nov 2017 - Jan 2021

  VA Benefit Advisor (Site Lead)

  The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA).The BA Site Lead provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, assistance in application processes, and assistance in preparing for civilian or government employment. The Site Lead also provides benefits briefings to groups, individual counseling and final transition readiness evaluations.The BA Site Lead is responsible for coordinating with local government TAP Managers and installation staff to schedule classroom support, supervise BA’s and Senior BA’s, and ensure quality performance.The BA Site Lead is also responsible for supplies, instructional materials, office equipment, and preparing periodic reports.Work at times will require extended hours, including week days, weekends and some holidays, generally anticipating and addressing emerging requirements under changing and constrained time lines. Show less

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  The AFX Group, LLC

  Jan 2021 - Jan 2023

  Site Lead VA Benefits Advisor

  Execute staffing, event management and logistics activities at assigned installation; ensures integrated and proactive communications, quality management and risk management practices and will be responsible for providing supervisory, leadership and professional development of benefit advisors. Support the ongoing implementation, sustainment and enhancement of TAP, ensuring servicemembers and their families have the necessary tools and information to seamlessly transition to civilian life.• Provides thoughtful leadership and subject matter expertise in management and technical areas such as training, logistics, policy, data management, and program controls.• Executes moderate to complex projects to completion using a wide knowledge of concepts, practices, and procedures.• Serve as an Master instructor delivering established curriculum, training tools, and ensuring course content and delivery methods follow established training objectives and identifying possible course material revisions based on instructor and/or participant feedback or suggestions.• Lead, train and develop benefit advisors in hub/spoke.• Provide all services on site, which may include telecommunications as necessary tosupport the Servicemember during the business hours established by the facility.• Support transition outreach initiatives to create synergy between the transition frommilitary service and achieving successful outcomes.• Conduct and deliver VA Benefits and Services Briefings, which includes modules on education, compensation, pension, vocational rehabilitation, home loan guaranty, insurance, burial benefits, health care and cemetery benefits as well as demonstrations of VA electronic tools providing Servicemembers additional information regarding their benefits and services available to them. Show less

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  United States Department of the Air Force

  Jan 2023 - now

  WORK/LIFE SPECIALIST

  Assesses individual and family needs and provides continuing work/life services to eligible populations.Participates in implementing, maintaining, and providing installation work/life services that meet community needs.Conducts and implements marketing and public relations campaigns to ensure target populations are informed of services and activities.Ensures availability of technology-based resources to maximize customer access to a full spectrum of resources to meet life-cycle needs. Show less