Deronica Bulger

Experience

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  University of Wisconsin-Whitewater

  Sept 2001 - May 2020

  Library Services Assistant Adv.

  Circulation Department 2001-2006Coordinated with faculty to put physical and electronic materials on reserve for their classesServed the public with friendly customer service to loan materials and assist with equipmentSupervised circulation desk and several student assistants during early evenings and SaturdaysVerified new book arrival catalog records before shelving and handled “rush” requestsMaintained order, shelved books and took inventory of Main and Oversize CollectionsMonitored library hours web page and created pocket sized handouts for referenceCrossed trained in Circulation duties as part of Library’s Continuity of Operations PlanReference, Special Collections and Archives 2006-2020Handle university records for retention and disposition on a weekly basisPerform circulation of sensitive materials through the transfer network each semesterManage physical, scanned images and born-digital inventory, processing, maintenance, and preservation of collectionsUpdate department web pagesActively serve on committees in a collaborative work environment across campusProvide courteous reference and instruction services for diverse researchers, donors, alumni and other constituencies in using primary and secondary sourcesProvide paraprofessional and clerical support to the reference librarians and archivistStaff the reading room and assure security of Special Collections and rare book materialsTrain and supervise student assistants, interns and volunteer projects (ex. Upward Bound Program)Create displays of themed materials to promote featured collectionsAdd scholarly print and digital copies of thesis to the Archives CollectionKeep accurate departmental records and maintain adequate supply levels Show less

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  UW Health

  Oct 2020 - Mar 2021

  Office Assistant - Employee Health and Wellbeing Clinic

  Front Desk customer service, check-in patients, detailed data entry, answering phones, taking messages, create Outlook calendar appointments, scanning, faxing and review documentation.

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  Ambassador Title Corporation

  May 2021 - Feb 2022

  Data Entry Specialist

  Confidential precise and detailed data entry into Proform software based on public records and other documents searched for, selected for inclusion, and received for review.Proofing and typing legal language. Create invoices for services rendered.Front desk receptionist duties.

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  Walworth County, WI

  Apr 2022 - Sept 2022

  Administrative Assistant - File Clerk

  Take inventory of storage area. Research retention rules for document types. Create an organization plan for paper files in storage. Sort files alphabetically into available space based on rules. Create instructions for continuation of managing the archives of records to be in compliance with Wisconsin Statutes. Confidentially destroy documents which have finished their lifecycle.

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  AIM HIGH ADMIN

  Sept 2022 - now

  Owner

  Provide administrative assistance to various clientele. (Examples include: 1st Choice Properties (Waterford, WI) and Community Church of Fontana (Fontana, WI).

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  Fontana Community Church

  Sept 2022 - Oct 2022

  Archives File Clerk

  Review and apply retention rules to older paper documents. Prepare records to be shredded confidentially. Organize permanent records for long term retention.

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  Walworth County, WI

  Mar 2023 - now

  Administrative Clerk I

  Review record retentions. Organize files. Write out procedures.

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  Mary Kraft HR, An Imagine Company

  Jul 2023 - now

  Claims Processor

  This is a challenging role that takes an ability to thoroughly review, analyze and research complex health care claims for Optum Health (UHG) to identify discrepancies, verify pricing, confirm prior authorizations and process them for payment.Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims.Analyze and identify trends and provide reports as necessary.Consistently meet established productivity, schedule adherence and quality standards.Utilize Microsoft Excel (creating, editing, general navigating, data entering, and sorting spreadsheets), Microsoft Word (creating and editing documents) and Microsoft Outlook (creating and editing emails and calendars).Provides information privacy. Show less