Jay Burdette

Experience

• 

  Sno-Country Ford

  Jul 2002 - May 2011

  Owner / General Manager
• 

  Connect Consulting

  May 2011 - Oct 2012

  Senior Analyst

  Successfully built a corporate-wide archive run book and calendar for AT&T Mobility.Demonstrated expert-level skills in developing the intake process for new internal archive customers.Significantly optimized archive processes while overseeing all aspects of implementation management.Recognized with exceptional abilities in collaborating with vendors in resolving production issues.

• 

  AT & T Mobility

  Oct 2012 - Jun 2014

  Senior Analyst

  Skillfully built a corporate-wide archive run book and calendar for AT&T Mobility.Displayed in-depth skills in developing the intake process for new internal archive customers.Successfully oversaw implementation management with a focus towards optimizing archive processes.Credited with optimal abilities in collaborating with vendors as an IT Architect with a focus on resolving production issues promptly.

• 

  Tech Mahindra

  Jul 2014 - Jul 2015

  Senior Analyst

  Demonstrated broad skills and abilities in setting up and maintaining archives for a variety of applications including Oracle ERP, Ordertrack, and DLC.Consistently provided conceptual and detailed designs to meet ongoing business needs.

• 

  Connect Consulting

  Sept 2015 - Mar 2016

  Senior Analyst

  Successfully managed and oversaw an Amazon archive project for a large organization in Seattle.Recognized with broad skills in conducting volume analysis across multiple systems while monitoring archived jobs for effectiveness and completeness.

• 

  Open Road Motorsports – Formerly Open Road RV

  May 2016 - Oct 2022

  Inside Sales / GM / Operations Manager

  Recruited by ownership to build a used car department from the ground up.Successfully manages, leads, and oversees all aspects of staff hiring and development, partner enablement, inventory management, and customer experience.Holds a pivotal role in handling customer deals while demonstrating management’s commitment to value, customer success, and service excellence.Consistently demonstrates an in-depth working knowledge of information systems and technology to automate dealership financial and supply chain operations.Recognized with nearly doubling the 1st year sales in 2020, exceeding $1M in profit and prompting ownership’s decision to transition the Used Car department into a stand-alone operation.Skillfully converted a high percentage of leads into closed deals while using a variety of technology and marketing tools.Recognized with growing revenue from $0 to $1M in sales in the first 60 days, as well as finishing the 1st 10 months of business with $7M in sales and $700K in gross profit.Effectively utilized social media marketing with Facebook, Google, Autotrader, Car Guru, and the company website to generate leads and enhance company brand.Recognized with sustaining excellent financial results in year 2, driving a 30% growth in revenue and profits to $1M.Significantly drove the development of the sales organization through ongoing mentorship and training that resulted in industry-low turnover rates.Recognized with building a robust operation and financial foundation for the business by tracking key performance metrics with a focus on inventory turn rate, in units and dollars, and average gross profit per car sold. Show less

• 

  OfferUp

  Apr 2022 - now

  Account Manager