
Zuzana Firgánková
Collections Analyst

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About me
Policy Officer
Education

Jawaharlal Nehru University New Delhi
2017 - 2017International/Global Studies
Paneuropean University
2012 - 2015Mass media, MarketingBachelor studies targeting mass media (TV, print, online and social media) with close relation to marketing and business strategiesBachelor Thesis: "Mass media phenomenon in the globalized world"

Universidade do Algarve
2014 - 2015Erasmus exchange program marketing, sociologyFaro, Portugal

University of Cape Town
2016 - 2017International/Global Studies
The University of Freiburg
2016 - 2018Master of Arts (M.A.) International/Global StudiesGlobal Studies Programme is an international co-batched master’s degree programme in international relations, sociology, political science, anthropology and geography carried out in three international academic environments of the University of Freiburg (DEU), the University of Cape Town (JAR) and the Jawaharlal Nehru University ( IND).Master thesis: “National identity of the Post-Velvet-Revolution Generation with relation to socio-historical processes of Slovak society”
Experience

Johnson Controls
Sept 2015 - Mar 2016Collections AnalystManaging and ensuring the timely collection of outstanding debts owed to a company, refunding

Embassy of the Slovak Republic in New Delhi, India
May 2017 - Jul 2017Intern- assistance in economic section- mail communication and elaboration of flash messages- preparation of documents for internal reports (Economic Information on Territory of India, Bangladesh, Bhutan, Sri Lanka, Maldives and Nepal)- proceeding demands of companies- assistance in consular tasks, visa handling- active cooperation with diplomatic staff- participation on several diplomatic and cultural events (EU 2017 Film Festival in New Delhi, visits to the Embassy of Sweden on the occasion of the Ambassador's departure, welcome ceremony of the new honorary consul) Show less

ITAPA
Mar 2019 - Nov 2020Event Specialist- deal-closing and deal-management of local & international partners- coordination of speakers, administrative support and ad hoc tasks management- CMS administration- elaboration of promotion articles, activities and newsletters (both in Slovak and English language)

African-Slovak Union
Mar 2020 - Jul 2023Co-FounderLeadership of the organization, project management, networking with strategic partnerships (public and private sector), event organization, presenter and host of bilingual discussion platform ASU Talk

Embassy of Israel
Jan 2021 - Jul 2021Political Affairs & ProtocolProvide analysis and reports to key diplomatic staff about Slovak political climate and IL-SK relations, regulations, developing relationships with parliamentary officials, academic and NGO/civil society experts, the business community and foreign missions.

Ambrela – Platforma rozvojových organizácií
Sept 2021 - Oct 2023Project ManagerLeading a workgroup of experts on global education to deliver expertise and managerial support towards building and implementing the National Strategy for Global Education developed by the Ministry of Education of the Slovak Republic. Representing the interests of member organizations on the international level through EU structures and institutions such as the North-South Centre of the Council of Europe, GENE or Concord.

UNICEF
Jun 2024 - Dec 2024Municipal Partnerships Coordinator ConsultantSupporting the implementation of UNICEF’s emergency programs by liaising with local actors, state and municipal institutions, and CSOs. My responsibilities include coordinating with municipalities to enhance the social inclusion of refugees, particularly children and women, by supporting the development of strategic workplans, establishing community integration platforms, and implementing grant schemes. I also oversee the monitoring and reporting of municipal activities, facilitate capacity-building initiatives, and actively engage in advocacy efforts to strengthen UNICEF's partnership with municipalities for effective and sustainable outcomes. Show less

AmCham Slovakia
Jun 2024 - nowPolicy OfficerAs the Policy Officer at the American Chamber of Commerce, I lead the Business-Academic Cooperation Committee and the Employment and Social Affairs Committee, driving strategic initiatives that connect businesses with educational institutions and influence labor legislation. Through AmCham's platform for networking and connecting various stakeholders, I support skills development initiatives, event organization, and advocacy efforts towards state institutions, ensuring that the needs of the business community are effectively represented and addressed. Show less
Licenses & Certifications

Religion, Conflict and Peace
Harvard UniversitySept 2020- View certificate

Six Sigma Tools for Define and Measure
University System of GeorgiaMar 2023 - View certificate

Global Diplomacy: the United Nations in the World
University of LondonOct 2018 .webp)
Preparation, management and administration of projects
Academia Istropolitana Nova (AINova)Jan 2021- View certificate

Leadership in 21st Century Organizations
Copenhagen Business SchoolJun 2020 - View certificate

Foundations: Data, Data, Everywhere
GoogleDec 2023 - View certificate

Successful Negotiation: Essential Strategies and Skills
University of MichiganAug 2017
Volunteer Experience
English teacher
Issued by AIESEC & NCEF college Sri Lanka on May 2013
Associated with Zuzana Firgánková
Languages
- enEnglish
- geGerman
- slSlovak
- poPortuguese
- czCzech
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