Dheeraj Pandey

Experience

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  BuzinessWorld Pvt Ltd

  Aug 2008 - Feb 2011

  Technical Writer

  Knowledge of creating System Requirements Specification (SRS), Request For Proposal (RFP) and Technical solution.Knowledge of creating User Guides, User manuals, Technical Proposals, Help Files, and Educational Documents.Knowledge of creating Release Notes, Installation Guides and Online Help.Knowledge of Dreamweaver, SnagIt, DITA, and Content Management.Knowledge of Oracle, SQL Server, HTML, and XML.Knowledge of writing Blogs, Articles, Case Studies, White Paper, Website Content, Press Release, and Product Description.Knowledge of PTC ArborText, Framemaker, Captivate, RoboHelp, Acrobat and MS Office. Show less

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  NIIT Ltd

  Feb 2011 - May 2012

  Technical Writer/Development Executive

  Knowledge of creating System Requirements Specification (SRS), Request For Proposal (RFP) and Technical solution.Knowledge of creating User Guides, User manuals, Technical Proposals, Help Files, and Educational Documents.Knowledge of creating Release Notes, Installation Guides and Online Help.Knowledge of Dreamweaver, SnagIt, DITA, and Content Management.Knowledge of Oracle, SQL Server, HTML, and XML.Knowledge of writing Blogs, Articles, Case Studies, White Paper, Website Content, Press Release, and Product Description.Knowledge of PTC ArborText, Framemaker, Captivate, RoboHelp, Acrobat and MS Office. Show less

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  Vayam Technologies Ltd

  Jun 2012 - Aug 2014

  Technical Writer (Software Solutions)

  Knowledge of creating System Requirements Specification (SRS), Request For Proposal (RFP) and Technical solution.Knowledge of creating User Guides, User manuals, Technical Proposals, Help Files, and Educational Documents.Knowledge of creating Release Notes, Installation Guides and Online Help.Knowledge of Dreamweaver, SnagIt, DITA, and Content Management.Knowledge of Oracle, SQL Server, HTML, and XML.Knowledge of writing Blogs, Articles, Case Studies, White Paper, Website Content, Press Release, and Product Description.Knowledge of PTC ArborText, Framemaker, Captivate, RoboHelp, Acrobat and MS Office. Show less

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  Wipro Ltd, Gurgaon

  Aug 2014 - now

  Senior Technical Writer

  • Currently working as “Senior Technical Writer” with Wipro Ltd., Gurgaon from August 2014.• Worked as “Technical Writer (Software Solutions)” with Vayam Technologies Ltd., Noida from May 2012 to July 2014.• Worked as “Technical Writer/Development Executive” with NIIT Ltd., Gurgaon, from February 2011 to May 2012.• Worked as “Technical Writer” with BuzinessWorld Pvt. Ltd., Delhi from August 2008 to February 2011.• Total 8.0 Years Experience.• Experience in Technical Publishing.• Experience in creating User Manuals, User Guides, Installation Guides, System Requirements Specification (SRS), Online Help Manuals, and Educational Documents.• Experience in writing Blogs, Articles, Case Studies, White Paper, Website Content, Press Release, and Product Description.• Experience in PTC Arbor Text Editor, PTC Arbor Text ISO Draw, Adobe Frame maker, Captivate, RoboHelp, Acrobat, and Snag IT.• Experience in DITA, XML, and Oxygen XML Editor.• Experience in DITA Open Tool Kit.• Experience in Dreamweaver, HTML, and MS Visio.• Experience in DOCBOOK and S1000D Guidelines.• Experience in Agile Work Methodology.• Experience in Document Development Life Cycle.• Experience in Veracity (Version Control Tool).• Experience in Telecom Domain. Show less

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  Aricent Technologies Ltd

  Nov 2016 - now

  Senior Technical Writer

  • Currently working as “Senior Technical Writer” with Aricent Technologies (Holdings) Ltd., Gurgaon from November 2016.• Worked as “Senior Technical Writer” with Wipro Ltd., Gurgaon from August 2014 to November 2016.• Worked as “Technical Writer (Software Solutions)” with Vayam Technologies Ltd., Noida from May 2012 to August 2014.• Worked as “Technical Writer/Development Executive” with NIIT Ltd., Gurgaon, from February 2011 to May 2012.• Worked as “Technical Writer” with BuzinessWorld Pvt. Ltd., Delhi from August 2008 to February 2011.• 2.0 Years Experience in Telecom Domain.• Total 9.8 Years Experience.• Experience in creating System Requirements Specification (SRS), Technical solution, User Guides, User manuals, Technical Proposals, Help Files, and Educational Documents.• Experience in Adobe Framemaker, Captivate, RoboHelp, PTC ArborText Editor, Oxygen XML Editor and SnagIt.• Experience in writing Blogs, Articles, Case Studies, White Paper, Website Content, Press Release, Product Description, and Technical Forums.• Experience in creating Release Notes, Installation Guides, and Online Help.• Experience in HTML/CSS, MS Visio, XML, and DITA.• Experience in PERFORCE and SVN for file version control.• Experience in JIRA and CONFLUENE.• Experience in Agile Methodology. Show less

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  Empirix Software Solutions Ltd

  Aug 2018 - Oct 2021

  12+ years of experience in technical documentation for Telecom products, Software services, e-Governance, e-Learning and Aerospace Domain. A diligent, motivated, highly organized and a passionate professional to the core who strives for excellence. • Created and edited product documentation to ease the lives of end-users and customers.• Followed DDLC and designed documents for deployment and online testing.• Worked on Rebranding documents.• Worked as a Single-Point-of-Contact (SPOC) for many projects. Reviewed and edited documents to improve their quality and effectiveness.• Worked with Product Owners and Stakeholders to plan and set milestones of projects.• Mentored and trained junior writers. Show less

  • Senior Technical Writer

    Aug 2018 - Oct 2021

  • Senior Technical Writer

    Aug 2018 - Oct 2021
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  Persistent Systems

  Oct 2021 - now

  Technical Communication Lead
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  Rsystems International

  Nov 2022 - now

  • Currently working as “Senior Technical Writer (Project Leader)” with Rsystems International, Bangalore from November 2022.• Worked as “Technical Communication Lead” with Persistent Systems, Bangalore from October 2021.• Worked as “Senior Technical Writer” with Empirix Software Solutions, Gurgaon from August 2018 to October 2021.• Worked as “Senior Technical Writer” with Aricent Technologies (Holdings) Ltd., Gurgaon from November 2016 to August 2018.• Worked as “Senior Technical Writer” with Wipro Ltd., Gurgaon from August 2014 to November 2016.• Worked as “Technical Writer (Software Solutions)” with Vayam TechnologiesLtd., Noida from May 2012 to August 2014.• Worked as “Technical Writer/Development Executive” with NIIT Ltd., Gurgaon, from February 2011 to May 2012.• Worked as “Technical Writer” with BuzinessWorld Pvt. Ltd., Delhi from August 2008 to February 2011.• Total 15+Years of IT experience.• Experience in authoring tools such as Adobe RoboHelp, Adobe FrameMaker, Oxygen XML Editor, PTC ArborText, Captivate, Acrobat, and SnagIt.• Experience in creating Online Help, Release Notes, Installation Guide, Deployment Guide, and all other offline documentation.• Experience in Agile Methodology.• Experience in GITLAB and PERFORCE.• Experience in developing API Documentation on Swagger Editor.• Experience in executing & triggering Pipelines/Builds on Test VM using Jenkins.• Experience in verifying and testing build on Test VMs. Show less

  • Senior Technical; Writer at Rsystems International

    Nov 2022 - now

  • Project Leader at Rsytems International

    Nov 2022 - now