Zack Baker

Experience

• 

  Longhills Family Dentistry

  Aug 2007 - May 2008

  FIle Clerk

  • Responded to clients questions via phone• Maintained patient records • Performed general office duties

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  The Alliance at UALR

  Apr 2013 - May 2015

  President

  • Develop event topics and choose featured speakers• Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, and displays• Led weekly meetings

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  CLEAResult

  Jun 2013 - Aug 2013

  Customer Service Representative

  • Answered customer questions related to services offered• Marketed services offered through a special program• Scheduled appointments for technicians

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  Central Arkansas Pride

  Jul 2013 - now

  Responsible for presiding over the board and committees of the organization.• Creating and implementing a strategic sponsorship program• Produce a statewide festival and oversee logistics• Develop a volunteer recognition and retention program• Develop and enforce organization policies • Work with local organization to develop partnerships • Work with the board of directors to create a marketing plan • Develop and implement a donor and volunteer management program• Grew the festival budget by 120% from 2016 to 2017• Retained 90% of sponsors with the majority increasing giving• Created databases in google drive for more efficient project tracking and collaboration• Created strategies around Giving Tuesday and Give Out to maximize individual donors • Coordinated communication with multiple vendors and partners to produce the largest LGBTQ event in the state of Arkansas. Show less

  • Executive Director

    Mar 2016 - now

  • Sponsorship Director

    Jul 2013 - Mar 2016
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  Human Rights Campaign

  Jan 2015 - May 2015

  Intern

  • Developed content for emails, flyers, and other material distributed• Scheduled appointments for State Director• Coordinated booking of venues for various events• Created content to distribute during meetings• Conferred with management to develop strategies for engaging the public • Coordinated and planned events and recruited volunteers • Managed spreadsheet databases• Assisted in the development of a program aimed at engaging local businesses in public outreach and coalition building resulting in over 100 businesses becoming partners for equality Show less

• 

  Planned Parenthood Great Plains

  Nov 2015 - now

  Medical Office Specialist

  I am responsible for assisting patients in various ways including:• answering questions regarding their services• compiling and recording medical charts, reports, and correspondence• submitting insurance information • creating patient education packets• scheduling appointments• assisting the medical staff as needed• ensuring that the patient has an overall excellent experience at our clinic. • Maintain and update patient charts• Balance transactions at close business and record daily transactions• Run reports to show amount of revenue generated and patient numbers at end of day Show less