Gregory Saraceno

Experience

• 

  Boston Consulting Group (BCG)

  Oct 2010 - Aug 2015

  • Network Operations Engineer

    Mar 2013 - Aug 2015

  • IT Specialist

    Oct 2010 - Mar 2013
• 

  Scientific Games

  Sept 2015 - Jan 2017

  Network Gaming Engineer

  • Remotely built, configured and installed Windows-based gaming systems.• Performed onsite installation on gaming systems across the world.• Provided remote and phone support for technical issues related to WMS casino systems.• Acted as the Lead while onsite to ensure delivery and customer satisfaction• Supported customer service operations and escalated issues to appropriate leadership• Assisted in customer training when deploying systems.• Worked with WMS casino clients throughout deployment of networked systems and games.• Maintained technical knowledge of WMS proprietary server-based products• Remained current on competitive products and solutions through independent research• Kept track of daily operations while constantly reevaluating priorities.• Created and maintained various installation procedures, knowledge bases, technical bulletins.• Coordinated with the Customer’s IT, Slot Operations and Facilities teams to install, configure, and ensure that the Networked Gaming products are operational.• Assisted with scheduling implementation activities with customers, customers’ vendors, and other parties as necessary Show less

• 

  Synapse Networks

  Jan 2017 - Aug 2019

  Network Engineer

  • Designed, configured and deployed various firewalls, switches, wireless equipment for new office buildouts, relocation projects and hardware refresh projects• Architected DR and high availability network design solutions for a wide range of clients in various industries• Completed firewall hardware migrations between different vendor products including Cisco ASAs, Juniper SRXs, Palo Alto PA firewalls, Fortinet firewalls, and Cisco Meraki MX firewalls• Deployed and configured Microsoft Azure IPSEC VPN tunnels and point-to-site VPN for remote workers using certificate-based authentication• Implemented and configured QoS traffic shaping and policy-based routing for Internet bandwidth management• Configured and deployed various SSL VPN software technologies using different authentication methods including Kerberos, LDAPS and LDAP • Configured and managed security policies including application control, URL-filtering user-identification• Configured and deployed wireless controllers and access points from different vendors including Ruckus, Aerohive and Cisco Meraki• Performed troubleshooting in a wide variety of circumstances including hardware failure and replacement, network performance issues and anomalies, security auditing and threat prevention• Designed detailed network documentation in Microsoft Visio including logical diagrams, physical rack diagrams and application workflows Show less

• 

  RSM US LLP

  Aug 2019 - now

  • Manager - Technology and Management Consulting

    Aug 2022 - now

  • Supervisor - Technology and Management Consulting

    Jul 2020 - Aug 2022

  • Senior Associate - Technology and Management Consulting

    Aug 2019 - Jul 2020