Hans Tishmack

Experience

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  Clear Channel Radio

  Apr 1999 - Mar 2008

  Online Content Director / Traffic Manager & Copy Coordinator / Radio DJ

  Accountable for updating websites; keeping them current, relevant and compelling for five major market radio stations, as well as creating and designing advertisements and web pages for clients. Responsible for maintaining advertiser and client separation, writing, voicing and producing commercials for advertisers, occasional news writing. Hosted informative and entertaining radio show and emcee'd local, radio station and sporting events.

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  Adventure Fit Inc

  Mar 2008 - Oct 2008

  Project Manager / Course Director

  Managed planning and booking medic, music, photography, recycling and composting for large, city-wide obstacle course for thousands of participants. Assist with creation, design and testing of obstacle equipment. Accountable for multi-city marketing plan, designing course layout and obstacle checkpoints, setting-up and tear-down of obstacle equipment. Drive the event truck and trailer across the country, and spread the good word of life on two wheels.

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  Penton Media

  Dec 2008 - Aug 2012

  Project manager for multiple high profile clients, ensuring orders were booked, communications were constant, and marketing loose ends were tied up both nationally and overseas. Accountable for building relationships with salespeople, agencies and clients thru order entry, design/spec processes, and exceeding client expectations. Responsible for uploading ad materials to ad server for multiple business-to-business tech websites, editing e-newsletters, and processing other online products to ensure materials meet technical specifications, schedule requirements and ensuring advertisements meet run-date deadlines.

  • Client Services Manager

    Dec 2010 - Aug 2012

  • Ad Traffic Coordinator

    Dec 2008 - Dec 2010
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  KUSA-TV, 9NEWS

  Aug 2012 - Jun 2014

  Commercial Inventory Specialist

  Successfully managed exceptions as required by standards for assigned stations, working with sales management and staff to optimize available inventory thru manual manipulation of spots. Tenure also included fill-in camera operator work within news department, and event planning for 9Cares Colorado Shares. Used social media to help “tell & share the story” with digital friends and followers.

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  Comcast

  Jun 2014 - May 2022

  Driven to lead a team of frontline agents to help improve the overall customer experience by providing care and repair to cable TV, high speed internet, digital voice and home security subscribers. Actively coached team to exceed expectations of scorecard metrics in transitional sales, care quality, and voice of the customer surveys. Championed efforts in customer follow-up and Net Promoter Score, employee resource groups and new employee orientation. With Effectv, relied upon as a go-to resource for clients - campaign manager of multi-screen ad campaigns, coordinating all details around cable TV network programming and digital ad campaign schedules, assisting with package pricing, and tracking and reporting all results. Also worked closely with traffic & finance teams to sort out any discrepancies, and development to create and test new software.

  • Customer Care Supervisor

    Jun 2017 - May 2022

  • Account Coordinator II

    Jun 2014 - Jun 2017
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  Brewers Association

  Jun 2022 - now

  Sales Activation Manager

  Responsible for executing revenue-generating programs such as print & digital advertising, sponsored content and event sponsorships across six major events. Duties also include client service and account management, activation and tracking, project management, event planning and logistics, print proofing, tactical marketing, and assistance with lead generation.