
Troy Ashman
Service Experience Designer

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About me
Service Experience Designer | Learning Experience Designer | Qantas | Learning 30 under 30
Education

Tuggerah Lakes Secondary Colleague, The Entrance Campus
2007 - 2008Higher School Certificate Hospitality Operations
Tuggerah Lakes Secondary Colleague, Berkeley Vale Campus
2003 - 2007High School Certificate Hospitality Operations
Hunter TAFE
2015 - 2015Certificate IV Leadership & Management
Hunter TAFE
2015 - 2015Certificate IV Frontline Management
Hunter TAFE
2009 - 2009Advanced Diploma Tourism and Travel Services Management Credit.webp)
University of New England (AU)
2019 - 2020Graduate Certificate ELearningThis Graduate Certificate level course has been designed to meet the needs of all involved in the area of web-based teaching and learning. It is current the only graduate level eLearning course offered in Australia.

RMIT University
2017 - 2017Diploma Training Design & Development
Experience

Qantas
Dec 2022 - nowService Experience Designer
Licenses & Certifications

Responsible Conduct of Gaming (RCG)
Hunter TAFEOct 2008
Responsible Service of Alcohol (RSA)
Hunter TAFEOct 2008- View certificate

Project Management Fundamentals
Lynda.comMay 2016 - View certificate

Learning Management System (LMS) Fundamentals
LinkedInNov 2016 - View certificate

Managing Project Schedules
Lynda.comMay 2016 - View certificate

Blended Learning Fundamentals
LinkedInNov 2016 - View certificate

Gamification of Learning
LinkedInOct 2016 - View certificate

Up and Running with SCORM and Tin Can API
LinkedInOct 2016 - View certificate

Creating Multimedia Learning
LinkedInNov 2016 - View certificate

Articulate Storyline 2 Advanced Techniques
LinkedInOct 2016
Honors & Awards
- Awarded to Troy AshmanLearning 30 under 30 - 2020 Learning 2020 Oct 2020 Selected as one of the Learning 30 under 30 aspiring learning leaders, as part of the Learning 2020 Conference, operated by The Learning Guild.
- Awarded to Troy AshmanTop 4 - "The Show" Learning Design Competition The Learning Conference 2020 Participated in "The Show", an online Learning Design Competition as part of the The Learning Conference. 64 participants from around the world completed weekly designs as per briefs provided.
- Awarded to Troy Ashman2016 Australian Scenic Spirit Award Scenic Luxury Cruises & Tours Dec 2016 2016 Winner of the Australian Scenic Spirit Award.This award is presented to an individual who exemplifies the companies organisational values, works collaboratively within a team, is a mentor to others, is innovative and supportive, goes above and beyond and made a significant contribution to the overall business in the past 12 months.
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