Jimmy Hsiao

Experience

• 

  Advantech

  Jan 2007 - Jan 2011

  [Position & Job function] - eStore RD role, Focus on Electronic Business [Project Achievement] - Advantech eStore, focus on payment agent integration and shipment agent integration - Requirement interview with local stakeholders. [Position & Job function] - eStore RD role, Focus on Electronic Business [Project Achievement] - Advantech eStore, focus on payment agent(Bank, PayPal, WorldPay,etc..) integration and shipment agent(UPS, FedEx,..) integration - Requirement interview with local stakeholders. - Centralized development in US. [Position & Job function] - eStore RD role, Focus on Electronic Business - RD role on web-site development - Community strategy - Project management[Project Achievement] - eStore for Advantech Channel Partners (Country: China / Mexico / Greece) - eLearning System development - Community Forum System development and business management - Mini site development

  • Engineer

    Jan 2010 - Jan 2011

  • Engineer

    May 2010 - Aug 2010

  • Engineer

    Jan 2007 - Apr 2010
• 

  遊戲橘子數位科技股份有限公司

  Jan 2011 - Jun 2012

  Supervisor

  Tech lead – Global payment agent system team• In charge of global payment agent system and lead 5 team members for development• Experience of integration with Payment agency such as Telecom, bank, PayPal, WorldPay, AliPay etc.• Experience of system migration project , internal ERP system integration project.• Skillset in this project: C#, MSSQL, WebService, WindowsService, SVN, Teamtrack, Agile development

• 

  Trend Micro

  Jul 2012 - Apr 2017

  Sr. Engineer

  Tech lead – Dedicated sustain team in Taiwan for Japan business requirement• Take charge of the internal tech support system, marketing system, report system, etc. Hand over from Japan IT team, lead 4-6 team members in Taiwan to sustain mentioned systems and develop new system for business• Communicate and co-work closely with Japan stakeholders, project manager, and engineers.• Requirement gathering and analysis according to business side• Skillset in this project: C#, MSSQL, WebService, ASP (legacy system), MS SSIS, MS SSRS, WindowService, Perforce, TeamTrack, Agile developmentQA team lead –PC & Mobile antivirus application backend team• In charge of the backend system of TrendMicro Security product (Mobile & PC) • Lead 2-7 QA team members in the different projects• Adopt agile methodology and QA Process in each of projects• Test Plan & Strategy, Test scenario, Test case documents writing• Using Log analysis and System monitor tools experience• Test automation using JMeter, Robot framework, Selenium, Sikuli, Appenium, etc. (depends on Projects)• CI/CD with Jenkins (Build release, Deployment, Regression test)• Coordinator role in projects (with an external team and Taiwan, China, Japan stakeholders)• Experience of system migration projects (Database migration, Account migration, Legacy migration, etc.)• Emergency Management (System incident handling, Quick investigation, coordination, etc.)• Skillset in this project: C#, MSSQL, RestAPI, WebService, JMeter, Postman, Robot framework, Python, Perforce, GitHub, Jenkins, Sikuli, Splunk, Logstash, Kibana, Monitis, Appium, JIRA, TeamTrack, AWS Cloud Watch, AWS EC2, AWS S3, Docker, Agile development, SCRUM Master Show less

• 

  Tomofun - Furbo

  Oct 2017 - Mar 2018

  Web Developer

  In charge of online store development and maintenance• Co-work with Taiwan Web/IT team, and in charge of Japan site• Support and co-work with Japan marketing team, tech support team• Skillset in this project: HTML, CSS, Javascript, RESTful API

• 

  Appier

  Jul 2019 - now

  Security & Compliance / InfoSec• In charge of company security & compliance• Information security management systemProject management and compliance• Lead ISO27001 project• Lead GDPR project• Lead Cloud service migration project• Lead InfoSec project(information security & compliance)Enterprise products quality assurance• In charge of Appier Enterprise products, the proactive customer engagement platform.• Lead 15 QA engineers to ensure the quality of delivery in service and products.• QA engineer recruitment and training • Adopt agile software development methodology and QA Process in the project.• Test Plan & Strategy, Test case documents.• Skillset: Leadership, Project management, QA Process, AWS service, Python, MongoDB, Cassandra, Robot framework, RESTful API, JMeter, Selenium, Appeium, JIRA, TestRail, Jenkins. Show less

  • Associate Director

    Apr 2024 - now

  • Sr. Engineering Manager

    Jul 2019 - Mar 2024