Sean G.

Experience

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  U.S. Marine Corps Reserve

  Jan 2012 - Jan 2020

  0311 Infantry Rifleman | COMPANY C

  USMC Reserve | 2012 - 2014 | Individual Ready Reserve Program | 2014 - 2020 |

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  H-E-B

  Jan 2017 - May 2019

  H-E-B Curbside Dispatch and Shopping Specialist

  **H-E-B Curbside Dispatch and Shopping Specialist**As an H-E-B Curbside Dispatch and Shopping Specialist, you will play a crucial role in delivering exceptional service to our customers by efficiently managing the curbside shopping and delivery operations. Your primary responsibilities will include accurately shopping for and selecting grocery items based on customer orders, ensuring high-quality standards and attention to detail. In addition, you will coordinate and dispatch drivers to guarantee timely and accurate deliveries, optimizing routes and schedules for maximum efficiency.Your role also involves providing outstanding customer service by addressing and resolving customer issues and inquiries related to curbside orders and deliveries. This requires excellent communication skills, problem-solving abilities, and a customer-focused mindset to ensure a seamless shopping experience.Key Responsibilities:- Accurately shop for and select grocery items according to customer orders, ensuring quality and freshness.- Coordinate and dispatch delivery drivers, optimizing routes and schedules for timely and efficient deliveries.- Address and resolve customer issues and inquiries related to curbside orders and deliveries, maintaining a high level of customer satisfaction.- Collaborate with team members to ensure smooth and efficient curbside operations.- Monitor and manage inventory levels to fulfill customer orders accurately.- Maintain a clean and organized work environment, adhering to H-E-B's standards and guidelines.Qualifications:- Strong organizational and multitasking skills.- Excellent communication and customer service abilities.- Ability to work efficiently under pressure in a fast-paced environment.- Proficiency with technology and dispatching software.- Attention to detail and a commitment to quality.- Previous experience in retail, customer service, or logistics is preferred. Show less

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  Apple

  May 2019 - Dec 2023

  As an active advocate for the LGBTQIA+ community, I've organized and showcased a variety of events. A notable highlight was arranging a virtual reading by the author of "My Shadow is Pink" for over 100 attendees during the COVID-19 lockdown. In collaboration with Apple's New York City area Diversity Network Association (DNA), I've established in-person volunteer opportunities for Apple employees for Pride East Market. My goal has always been to expand membership, foster community, and enhance communication throughout the market.I've passionately championed LGBTQIA+ inclusion and understanding within the company. My leadership and organizational acumen have been evident in the successful planning and execution of multiple Pride events tailored for Apple employees. Show less Drawing from my service in the United States Marine Corps, I am committed to expanding our outreach to veterans. I aim to foster stronger ties with other DNA organizations and communities to create a more inclusive community. This would encompass not just veterans, but also National Guard Members, Reservists, their families, and all military supporters. By aligning with Recruiting and I&D, my goal is to both serve and educate while supporting talent initiatives.I'm dedicated to enhancing community ties, elevating awareness about issues faced by veterans and military families, and positioning this initiative as a premier resource within Apple, open to all members. Show less

  • Health Research Operations Engineer | HID | User Study Group

    Jan 2023 - Dec 2023

  • Genius Bar Administrator |  West 14th Street

    Jan 2020 - Dec 2023

  • Lead | Pride@Apple

    May 2019 - Dec 2023

  • Lead | Veterans@Apple

    May 2019 - Dec 2023

  • Integration & Test Engineer | IS&T Retail & Online Stores

    Jan 2021 - Jun 2021

  • Apple University #ClassOf2019 - Technical Support Advisor - The University of Texas at San Antonio

    May 2019 - Dec 2019
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  NYC Pride

  Sept 2023 - now

  Lead Volunteer

  Lead Volunteer | NYC Pride As a Lead Volunteer for NYC Pride, I have played a pivotal role in organizing and overseeing multiple events, including the 2023 Dispersal Team for the NYC Pride March. This team is responsible for ensuring the safety and well-being of participants marching in historical remembrance. The NYC Pride March is a monumental annual event celebrating the LGBTQ community, drawing tens of thousands of participants and millions of spectators each June. The parade, which traverses south on Fifth Avenue through Greenwich Village and past the Stonewall National Monument, commemorates the 1969 riots that sparked the modern LGBTQ+ rights movement. My leadership in this role has been instrumental in fostering a secure and vibrant atmosphere for all involved.NYCPride.org Show less

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  Human Rights Campaign

  Jul 2024 - now

  Community Volunteer