Reem Ayman

Experience

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  COMET

  Mar 2016 - Apr 2016

  Delegate stockmarket council

  delegate at conference on marketing ,economics and trade learned how to invest your money with professional way in the stock market of egypt how the cycle of investing goes on ( stock market )who is the broker what is his job who is the investor and how he is thinking how the bank is investing at stock market

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  The United Bank of Egypt

  Jul 2016 - Aug 2016

  Customer Service Intern

  -Trained at customer service department and 1 week at operation management-well known of banking core -well known with banking transactions-how to open & close personal accounts & and bank transfers,receiving checks from clients

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  TREE

  Oct 2016 - May 2017

  Head of quailty management

  -QM is a part of HR section as well it has the same duties as possible - Responsible for any application form (Soft or hard) needed(Content of evaluation & design).-Responsible for participants’ recruitment with HR committee under the supervision of academic section-Preparing the whole year database including members,Participants’ recruitment and Events-preparing feedback system -assigning tasks to members of the section (QM)-monitoring the tasks assigned( how it is implemented ) ,problem need to be solved through monthly and weekly feedbacks for all of sections -ensures for making effective meetings with all of sections to ensure they are on the flow of the plan of season -responsible about the quality needed or to be exist in each event of the season -self monitoring about the section that had a problem to avoid underestimating or overestimating of the subject -communicating with head of HR to see if any training needed and can be provided Show less

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  Model UN women simulation

  Jan 2018 - Jan 2018

  Trainer

  -CV writting session -what is a CV-CVs structure -what to do & what not to do in a CV( how to write a CV )-what is a cover letter

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  First Abu Dhabi Bank (FAB)

  Jul 2018 - Oct 2021

  -Daily monitor with sales support on upfront rejection reasons and identify main reasons to be highlighted - Track Approved not Booked cases and highlight main reasons - Daily follow up with credit risk to highlight any policy gap related to pending cases , salvaging and approval rate - track new initiative performance and report any gaps such as credit life penetration tracking - conduct monthly market scan vs FAB pricing - Send weekly performance update on channels performance: targets achievement, zero booking agents/RMs, etc.- Weekly update on sales contests and promotions and send update to channels.- Setting Targets for different channels - Tracking For New Campaign performance- Daily MIS Review ( compare plan vs actual by product , by channel ) - track value sourced for assets , liabilities balance sheet growth Show less • Responsible for Direct Sales Incentive Calculation Payout (As well doing MIS on who didn’t get Payout And why )• Responsible for Auto Dealers Incentive Payout As well Track Auto Dealers performance to Ensure sourcing from as many dealers we can• Responsible for Contest Announcement• Daily Channel MI ( Product Acquisitions – Balance Sheet )• Track Approval and booking TAT• Approval And Rejection MIS trend showing Top Rejection Reasons and approval rate by team/channel• Approved Not Booked MIS by Channel• Daily Liabilities Inflows & Outflow ( LCY - FCY ) MIS• Responsible for tracking new and renewal request related to fire insurance to E-scan loans as a intermediary between bank and insurance intermediary Show less •Developing and implementing MIS Reports that relates to different functions • Responsible for creating and managing the various databases• Tracking and Analysis Channels Functions ​• Monthly Analysis for channel performance –PBG• making approval MIS•making Booking MIS •Submission MIS for CIU -PBG credit •duplicate checking report ( to control fraud and duplicate entry ) -PBG • New leads and complains report - PBG •Tracking MIS for CIU actions -PBG• Set Business performance standards• Alert the business/functions to take corrective actions of the business productivity/Achievements• developed and implemented a monthly business review presentation for PBG meeting Show less

  • Assistant Product Manager

    Mar 2021 - Oct 2021

  • Retail MIS Senior Officer -Product team-PBG

    Mar 2020 - Mar 2021

  • MIS Senior officer business channel Support

    Oct 2018 - Mar 2020

  • Customer care Intern

    Jul 2018 - Oct 2018
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  National Bank of Kuwait

  Nov 2021 - May 2022

  Business Performance Officer

  - launched daily reports for DSF team ( PIL , Cards , Auto ) shows actual vs target of sales, team leader and sales manager, and their productivity - Responsible for Assets ENR vs Budget - Responsible for Assets Attrition vs Budget - Responsible for Assets Performance acquisitions by product by channel - Responsible for dealers commission for sales and dealer - Responsible for Incentive dashboard - Responsible for Credit Card dashboard-Responsible for Retail Pack ( summarize nets sales for liabilities and acquisitions for assets and ENR ) Show less

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  Arab African International Bank

  Jun 2022 - Oct 2024

  Consumer banking sales performance Analyst

  -handling all branches disputes- working on DiGi App regarding leads assigned and identifying unique calls, meeting - responsible for delivering monthly Branches portfolio - responsible for downgrade and upgrade for customers each quarter - responsible for Daily Reports - responsible for CBE requirements - responsible for monthly segmentation portfolio - responsible for direct sales , telesales, credit cards monthly incentive

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  Banque Misr

  Nov 2024 - now

  Assistant Quality Manager TQM