Deep Enrich
Rashmeet Bedi
Reservations Coordinator
162 followers
United Kingdom
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About me
Business Team Leader- British Airways
Education
Institute of Management Technology, Ghaziabad
2010 - 2012Master of Business Administration (MBA) Business Administration, Management and Operations
Punjabi University
2008 - 2010Master's degree English Language and Literature/Letters
Experience
Air France-KLM
Oct 2008 - Oct 2010Reservations Coordinator• Handling reservation & ticketing for passengers as well as Travel Agents.• Group reservations and co-ordination• Fare queries, itinerary compilation etc.• Handling Emails of passengers as well as Travel Agents.• Handling Web Support queries• Management of Queues
British Airways
Apr 2011 - Jun 2017Business Team Lead• People management.• Team Performance management.• Taking interviews.• Giving feedback (Motivational and Developmental)• Conducting Training and Briefings from time to time. • Reservations and Ticketing.• Handling escalations over emails and calls. • Raising IT Faults.
American Express Global Business Travel
Jul 2017 - Dec 2022Manager Product Service
BCD Travel
Nov 2022 - nowProduct Implementation Manager
Licenses & Certifications
Amadeus
- View certificate
Scrum: The Basics
LinkedInOct 2023
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