Pooja Sharma

Experience

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  RewardPort - India's No 1 Loyalty and Reward Managers

  Jan 2015 - Dec 2016

  Business Development Executive

  Spearhead the development and execution of FMCG (Fast Moving Consumer Goods)campaigns aimed at increasing brand awareness, driving product sales, and maximizingmarket share.Collaborate with cross-functional teams, including marketing, sales, productdevelopment, and supply chain, to conceptualize, plan, and implement integratedmarketing campaigns aligned with business objectives.Identify new business opportunities, partnerships, and distribution channels to expandthe company's reach and penetration in the FMCG market segment.Conduct market research, competitive analysis, and consumer insights to identifytrends, preferences, and opportunities for product innovation and differentiation.Develop and manage strategic partnerships with retailers, distributors, and keystakeholders to optimize product placement, visibility, and sales performance.Coordinate with internal and external stakeholders to design and implement loyaltyand royalty programs aimed at rewarding customer loyalty, driving repeat purchases,and increasing customer lifetime value.Analyze campaign performance, sales data, and customer feedback to evaluate ROI,identify areas for improvement, and optimize marketing strategies and tactics.Act as a brand ambassador and spokesperson for the company at industry events,trade shows, and client meetings to promote products, services, and corporateinitiatives.Stay abreast of industry trends, regulatory changes, and consumer behavior toanticipate market shifts and proactively adapt business strategies accordingly.Maintain accurate records of sales activities, client interactions, and campaign metricsusing CRM systems and other relevant tools. Show less

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  Credit Sudhaar

  Jan 2016 - Jan 2018

  Sales Executive

  Prospect, identify, and cultivate leads to promote credit health packages aimed atimproving customers' credit scores and financial well-being.Conduct thorough assessments of clients' credit reports and financial profiles tounderstand their credit challenges and opportunities for improvement.Educate clients on the importance of a good credit score, the factors affectingcreditworthiness, and the benefits of utilizing credit health packages to achieve theirfinancial goals.Customize credit health solutions tailored to each client's unique needs, objectives,and budget constraints, offering personalized recommendations and guidancethroughout the process.Present product features, benefits, and pricing options to clients in a clear, compellingmanner, addressing any questions or objections to facilitate informed decisionmaking.Collaborate with internal teams, such as credit analysts and customer support, toensure seamless onboarding, implementation, and ongoing support for clients enrolledin credit health packages.Maintain accurate records of client interactions, sales activities, and progress towardssales targets using CRM systems and other relevant tools.Stay informed about industry trends, regulatory changes, and competitor offerings toeffectively position CreditBoost Solutions as a leader in credit health services.Attend networking events, industry conferences, and community outreach programsto expand brand awareness, build strategic partnerships, and generate referralbusiness.Continuously strive to meet or exceed sales quotas, revenue targets, and performancemetrics, demonstrating a commitment to excellence and results-driven performance. Show less

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  SingleDebt

  Jan 2018 - now

  Lead and manage a high-performing sales team, consisting of 32 members, to achieveand exceed sales targets.Develop and implement strategic sales plans to drive revenue growth and expandmarket share.Analyze sales data and market trends to identify opportunities for businessdevelopment and improvement.Establish and maintain strong relationships with key clients, negotiating contracts andensuring customer satisfaction.Provide training, coaching, and guidance to sales representatives to enhance theirperformance and productivity.Collaborate with marketing and product development teams to align sales strategieswith overall business objectives.Conduct regular performance evaluations and provide constructive feedback to teammembers.Forecast sales projections and develop budgets to support sales initiatives.Stay updated on industry developments and competitor activities to remaincompetitive in the market.Utilize CRM software to track sales activities, monitor performance metrics, andgenerate reports for management review. Show less Proactively reach out to customers who have expressed interest in debt management plans viainquiries, leads, or referrals, and provide personalized financial advice and solutions tailored to theirneeds.Conduct thorough consultations with clients to understand their financial situation, debt obligations,and long-term goals, and recommend suitable debt management strategies and services.Educate clients on the benefits and implications of debt management plans, including debtconsolidation, negotiation with creditors, and budgeting techniques, to empower them to makeinformed decisions.Handle walk-in customers seeking assistance with debt management solutions, providing on-the-spotguidance, support, and recommendations based on their individual circumstances.Utilize cold calling techniques and prospecting strategies to identify and engage potential customerswho may benefit from debt management services, and initiate meaningful conversations to assess theirneeds and interests.Actively listen to customer concerns, objections, and questions, and address them with empathy,professionalism, and clarity, building trust and rapport throughout the sales process.Provide comprehensive after-sales support and follow-up services to clients who have enrolled in debtmanagement plans, ensuring their satisfaction, understanding, and adherence to the agreed-upon termsand conditions.Collaborate with internal teams, including debt counselors, financial analysts, and customer supportrepresentatives, to facilitate seamless service delivery and enhance the overall client experience.Maintain accurate records of client interaction Show less

  • Sales Manager

    Dec 2021 - now

  • Financial Advisor

    Jan 2018 - Dec 2021