Bakr Haltam

Experience

• 

  Jewelry express

  Feb 2013 - Jun 2019

  • Kept team on track & made sure the team hit the daily & monthly sales/productivity targets.• Monitored sales trends & recommended adjustments to merchandise as necessary.• Hired & trained associates on how to become productive team members through excellent customer service, high product knowledge, & thorough maintenance of store merchandise.• Ensured customer repairs, orders & status updates where completed on time by team.• Conducted Quarterly evaluations Determining staff promotions, corrective actions & realignments.• Prevent merchandise loss/theft by sustaining a daily case count of all jewelry & conducting self- audits once a month on entire store & back stock. Cycled employee case counts to minimize errors.• Ordered merchandise according to anticipated demand & managed back stock.• Rotated store promotions on a monthly basis and changed signage accordingly.• Sourced jewelry and watches from a variety of suppliers and negotiated better prices through price competition. Attended trade shows on behalf of Jewelry Express. Show less

  • Assistant Manager

    Jan 2017 - Jun 2019

  • Sales Associate

    May 2014 - Jan 2017

  • Sales Associate

    Feb 2013 - May 2014
• 

  Cook Medical

  Jul 2019 - Sept 2019

  Data Entry Specialist

  • Constructed & initiate more efficient data collection procedures. • Created advanced pivot tables & pivot reporting tools.• Utilized VLOOKUP along with Index & Match functions to develop dynamic data tables.• Received and completed training in database management strategies and in house database maintenance software. • Compile & validate data; reinforce & maintain compliance with corporate standards.

• 

  XPO Logistics, Inc.

  Jan 2020 - Dec 2021

  • Track and report KPI metrics for 85 DC’s and warehouses across 7 verticals to upper management directors and above.• Actively monitor red metric history and investigate the cause and identify strategies site is implementing to improve metrics.• Correspond with site inventory team and offer support and training through online meetings with said teams.• Visit problem sites experiencing inventory discrepancies and confirm they are following XPO inventory best practices.• Investigate problem site process and set up audits to find areas where inventory discrepancies occur.• Discuss process improvement’s with site management and help implementing said improvements while tracking progress.• Visit sites for spot audits to verify accuracy of reported metrics on OracleBI and to review audits and audit processes.• Conduct and oversee cycle counts, emptybin, putaway, location and outbound audits along with tracing absolute inventory.• Monitor metric entry into OracleBI and PowerBI and entering in metrics for sites experiencing technical difficulties.• Correspond with IT team on behalf of sites experiencing technical issues and following up until problem is resolved.• Meet with site inventory team, general managers and directors on inventory improvement plans and track/report progress.• Compile and send weekly KPI’s for 85 sites with dynamic tables and graphs highlighting metric improvements and regression. Show less • Served as an outbound Supervisor for 6 months at NewEra and 4 months at Amazon• Managed up to 65 people in peak seasons including dock workers, packers, PIT drivers and auditors/inventor team.• Packed and shipped up to 85,000 hats a day at NewEra hitting KPI’s 95% of the time with 99.9% accuracy.• Palatized and shipped up to 3,000 bulk units a day and hitting KPI’s 100% of the time with 99.9% accuracy.• Packed and shipped out today orders (OT) in both sites with 99.9% on time shipping.• Planned daily trailer needs from orders received & requested trailers accordingly for 8 different carries at amazon.• Checked in trailer drivers and send updates to dispatch if trailer was running late incase we needed another trailer.• Docked and undocked trailers with proprietary amazon order manager and recorded arrival and departure times for carries.• Monitored picking status for OT cases maintaining communication with piking supervisor and order planning team• Tracked individual units at both sites in SCE to insure timely arrival to outbound for pack and ship.• Cross trained every XPO employee under me in inbound, picking and outbound with a few trained as PIT operators.• Monitored team KPI’s and provided training for struggling associates to improve productivity.• Very knowledgeable of product handling inventory practices and inventory movement in facility• Implemented 5s principles in outbound department decreasing travel time and increasing workflow• Presented daily status reports to upper management reporting KPI’s, audits, and areas of improvement.• Met daily with team and discussed safety topics, areas of improvement and goal for the day. Show less

  • Inventory Control Analyst

    Oct 2020 - Dec 2021

  • Operations Supervisor

    Jan 2020 - Oct 2020
• 

  Jewelry Express

  Oct 2021 - now

  Jewelry Store Owner