Chiamaka Sandra Muonagolu, CPM

Experience

• 

  Venture Garden Group

  Feb 2016 - May 2017

  Customer Success Officer

  - Supported customers to transition from potential clients to paying customers - Attended to customer's issues and gave technical support- Looked for and managed potential clients- Went on sight to offer customer support in registering and understanding the platform- Contributed to sales drive to acquire more customers

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  Hyparxis Integrated Solutions Limited

  Jun 2017 - Dec 2017

  Customer Service Support Manager
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  Freelance Film Production

  Feb 2018 - Jan 2019

  Production Manager

  - Set shoot schedules for each production- Sent schedules to casts and crew and ensured availability- Managed the set and ensured that all activities are carried out at the right time and that the well-being of everyone on set is of top priority- Ensured that the next set is ready and that anyone involved is prepped and ready to go- Acted as a middleman between the Producer/Directors and the Actors/Crews

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  Riby HQ

  Jan 2019 - Jul 2021

  1. Coordinated innovative approaches to achieve marketing goals and enhance long-term profitability.2. Defined and analyzed metrics to assess project performance.3. Managed performance evaluation benchmarks, product demonstrations, and testimonials.4. Collaborated with cross-functional teams to expedite product development and meet aggressive timelines.5. Organized training sessions for agents on using and managing the enumeration mobile platform.6. Utilized Microsoft Excel to create inventory tracking spreadsheets.7. Led the staff cooperative with a significantly increased adoption rate within the organization.8. Achieved significant milestones, including the successful management of enumeration processes in Ekiti, Ogun, and Enugu states during the Covid-19 lockdown. Show less 1. Coordinated and organized conferences and monthly meetings.2. Managed executive team and senior management group travel expenses and reimbursements.3. Created accurate office files, updated spreadsheets, and prepared presentations to enhance efficiency.4. Consolidated user stories, specifications, and product features into detailed task orders for improved cross-team communication.5. Evaluated promotional strategies and competitor performance to optimize sales.Contributed to cost reduction in travel and guest entertainment. Show less

  • Associate Product/Project Manager

    Jan 2020 - Jul 2021

  • Executive Assistant

    Jan 2019 - Jan 2020
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  RadeusBusiness.com

  Jan 2021 - Jan 2024

  Product Manager

  I manage a team of dedicated Product and Cross-Functional teams through the whole product development life cycle, from ideation to launch and maintenance, ensuring that we are current with market trends and that all issues are resolved as soon as possible. I strive to provide the finest service to clients while also ensuring that the organization's and product's objectives are prioritized.1. Spearheading cross-functional collaboration to ensure on-time and on-budget product launches.2. Coordinating project planning and execution with team members and leads to define requirements and achieve milestones.3. Providing high-level project reports to stakeholders, facilitating informed decision-making.4. Creating comprehensive project and product documentation to facilitate internal team alignment.5. Prioritizing the product roadmap to efficiently meet project goals.6. Collaborating with clients to gain in-depth insight into their company requirements and market dynamics.7. Enhancing the development process through the use of Jira and Confluence.8. Contributing to the hiring process to build a high-performing team.9. Achieved significant milestones, including the delivery of LinX, a robust business operating platform, and the management of an enterprise platform worth over 1 billion Naira for Kaduna State government and World Bank Projects. Show less

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  Check DC

  Jan 2024 - now

  Product Manager