Andrea Kasajova

Andrea Kasajova

Senior BPSO Order Management Specialist

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  • Timeline

  • About me

    Project Implementation Manager at AT&T

  • Education

    • School of Librarianship and Information Studies

      2002 - 2006
      High School Informational studies
  • Experience

    • IBM

      Jan 2006 - Jan 2008
      Senior BPSO Order Management Specialist

      Business partner support for ordering of HW/SW Goods from order arrival to delivery and installation in customer’s place. Responsible for Russian Federation, Romania, Slovenia, Poland and Slovakia

    • Volt (Europe)

      Jan 2008 - Jan 2012

      Coordination of hiring process to fill open positions withing AT&T, cooperation and service to hiring managers, active communication with personell agencies. Presenting the company and open positions to candidates, determination of needs on each position, pre-selection of candidates. Coordination of onboarding process, following security processes Administration of internal database of agency employees, communication with managers & suppliers, work with internal AT&T tool Ariba in order to process purchase orders for employees – new starters, salary increases, manager changes, contract extensions etc. informational support for managers, agencies and employees

      • Recruitment Coordinator

        Jan 2010 - Jan 2012
      • Program Administrator

        Jan 2008 - Jan 2010
    • AT&T

      Jan 2012 - now
      Project Implementation Manager

      Project implementation management and operative change management of new and existing networking hardware and software products and systems.Order management of transport service and network equipment configuration based on customer requirements and contractual basis, designed architecture and engineering of network managed router solutions provided by AT&T.Establishing initial contact with the customer, creating project documentation including timelines, project plans, keeping up-to-date provisioning and reporting databases, negotiating implementation schedules, securing internal and external resources required to implement the service in timely manner.Process improvement in the project flow based on automated tools usage, communication and negotiation with the customer, 3rd party vendors and suppliers. רוצה לראות פחות

  • Licenses & Certifications

    • Six Sigma Yellow Belt

      AT&T