Sabu Varghese

Experience

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  Mermaid Days Inn

  Jun 2001 - Jan 2002

  Housekeeping Supervisor

   Supervision and control of cleaning and servicing for all bedrooms, restaurants, and public rooms Effective management of housekeeping employees staff to ensure hygiene and cleanliness Ensure an adequate supply of clean linen in a good state of repair Liaise with Housekeeping Manager and notify them of areas in need of attention pertaining to décor Coach and train housekeeping staff to perform duties in accordance with statutory regulation Ensure that attendance registers are completed daily Ensure that staff accommodation is kept clean and in a good state of repair Show less

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  Malabar Palace Group

  Feb 2002 - Feb 2005

  F & B Captain

  * Responsible for guest satisfaction in banquets, dining and bar service.* Control expenses and prepare food & beverage operating budget* Assist F&B Managers with hiring, training, and supervising all service staff* Order equipment and supplies* Maintain inventory control

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  Southern Fried Chicken LLC

  Feb 2006 - May 2008

  Fast Food Supervisor

  * Supervised weekly shift/work roster* Checked quality standards* Achieved sales target* Managed a staff of 10 members* Achieved 20% growth in home delivery service* Awarded “Supervisor of the Year” award in 2006 and 2007* Generated the largest sales record ( 25000 DHS in one day) in company history during Dubai Shopping Festival, 2007

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  Penguin International LLC

  Dec 2008 - Aug 2010

  Restaurant Manager

  * Established operations for Penguin International and managed all day to day activities* Increased sales to 1500000 DHS in annual revenue in 1st year.* Restaurant achieved A-level rating from Ajman Municipality* Excellent customer service, having 450 sales transactions per day.* Managed staff of 20 members and conducted monthly staff meetings* Reduced labour cost and prepared monthly payroll.* Order inventory, equipment and prepared inventory estimates.* Implemented operational procedures including employee handbook, training manuals etc.* Prepared budget and forecast for annual sales.* Created incentive and training programs that focused on safety, hygiene and customer relationship. Show less

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  Muscat Asian Beach Games Organising Committee (MABGOC)

  Sept 2010 - Dec 2010

  Catering Supervisor at Asian Beach Games 2010 (Contract)

  * Managed catering units for athletes and support teams who attended the Asian Beach Games 2010* Supervised the service for a multi-cuisine menu* Managed a team to guarantee guest satisfaction, with regards to food quality, hygiene and service.* Forecasted and planned for the expected volumes.* Ensured compliance with administrative policies, procedures, safety rules and governmental regulations.

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  Qatar Olympic Committee

  Nov 2011 - Jan 2012

  Venue Catering Manager, Arab Games 2011 (Contract)

  * Coordinate the overall catering function for competition venues to ensure the standards of service, procurement, distribution of services and minimization of costs are dealt with in the most effective manner* Ensure the delivery of contracts and services based on agreed standards during Arab Games* Generate bump-in requirements for expected volumes, ensure delivery and report bump-outs on a daily basis.* Plan and coordinate with catering contractors, sponsors and delivery partners for seamless operations* Manage a catering team to guarantee guest satisfaction, with regards to food quality, hygiene and service.* Ensure the service crew compliance to administrative policies, safety rules and governmental regulations.* Provide post-games reports on budgets, wastage and service feedback. Show less

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  Union Group

  Aug 2012 - Aug 2014

  Operations & Sales
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  Emerald Hotels &Resorts

  Sept 2014 - Oct 2015

  Quality Operations Manager