
Heather Morgan
Restaurant Bar Manager

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About me
Team Coordinator at Alpha Solutions USA
Education

Brookhaven College
-Student Nurse, ADN Program

Plano East High School
-High School Diploma
Experience

Amado’s
Aug 2005 - Aug 2007Restaurant Bar ManagerConducted inventory with accuracy and in timely manner•Supervised over all opening and closing procedures•Conducted surprise cash drawer audits•Insured all cash deposits were correct and accurate •Resolved customer issues in a professional manner

The CMI Group
Sept 2007 - Oct 2010Lead Collections AgentJoined this industry-leading debt collection & management firm as a Collections Agent, and quickly achieved rank as Top Collector, leading all sales nationally with more than $1.7 million in sales collections during my tenure.•Managed account files for 30% of company database•Collected more than $1.7 million in delinquent accounts since Sep. 2007•Expert liaison between creditor & debtor and in implementing and scheduling payment plans•Finalized all contract with clients and accounting department•Highly specialized in dispute resolution between clients and customers Show less

Cushman & Wakefield
Mar 2013 - Jul 2013Administrative AssistantWorking as an executive-level administrative assistant for the property management team, as well as all the leasing agents. •Responsible for wearing multiple hats as an administrative assistant and office receptionist•Manage all daily office duties such as receiving office guests, and fielding tenant requests•Produce and distribute weekly staff meeting notes.•Lead in developing of professional, informative presentations (PowerPoint & Excel)•Main contact person for scheduling meetings and reservations for main conference room•Maintain a vendor and tenant COI log along with setting up after hour clearances Show less

TaylorWinfield
Jul 2013 - Feb 2016Executive & Administrative Assistant / Recruit Assistant / Research Team / Data Entry Specialistadept at coordinating international travel, organizing large scale meetings. Highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.•Uses available resources to locate appropriate candidates for respective clients’ position requirements•Locate correct contact information for candidates, requested by recruiters•Develops and maintains the database used by all executives•Makes and provides candidate profiles directly for CEO•Distributes confidential candidate information in a secure manner Show less

Alpha Solutions USA
Jun 2016 - nowTeam CoordinatorVersatile, reliable, and efficient administrative professional with 4+ years’ experience supporting managers and executives to advance internal operations.Proficient in all Microsoft applications, Adobe, and CRM applications. Diversified skills include client relations, human resources, recruiting, project management, and administrative support. Excellent phone skills and digital communication skills.• Coordinate travel for clients, partners, and team members simultaneously• Main contact for hiring, office management, and corporate accounts• Provide accurate expense reporting, client invoicing, reimbursements, and completing new hire onboarding processes • Performed various secretarial/clerical duties such as documenting, photocopying, and organizing filing system• Called/prescreened potential candidates for appropriate open internal positions• Sorted and distributed incoming communication data, including faxes, letters and emails• Monitored the organization’s website• Interacted with organizational staff, executives, partner’s, vendors and all resource contacts on a daily basis• Organized the scheduling of meetings, conferences, and client calls; distributed minutes for them• Took care of staff office space, weekly schedules, candidate sourcing, phones• Purchased office equipment and supplies – contacted vendors and subcontractors• Established and implemented administrative policies and procedures for the office• Filed and recorded corporate documentation, electronic files, inventories and reports Show less
Licenses & Certifications

CPR
Languages
- enEnglish
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