Donna Martin

Experience

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  PRUDENTIAL INSURANCE CO

  Aug 1980 - Feb 1985

  Claims Examiner

  Telephone coordination with clients/applicants; Medical claims processing; EDP data entry.

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  GENERAL INSTRUMENT CORP

  Feb 1985 - Jul 1986

  Northeastern Regional Sales Correspondent

  Administrative management; interface and support of customers, sales reps and distributors.

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  SPARTAN ELECTRONICS INC

  Sept 1986 - Aug 1987

  Product Manager

  Direct sales interface and support of customers and principals; Telemarketing; EDP data entry.

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  SEMICON COMPONENTS INC

  Aug 1987 - Mar 1990

  Regional Sales Coordinator, and Administrative Assistant to Director of Marketing

  Support of Customers, Sales Representatives and Distributors; Administrative coordination for marketing/sales department; Training of new Customer Service employees.

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  S-MOS SYSTEMS, INC

  Mar 1990 - Mar 1995

  Field Sales Support Specialist

  Personal interface and support of customers, sales representatives and distributors; Direct support of Strategic customers and salesmen in the New England Region; Administrative assistant to the Director of Sales and Regional Manger of the NE and NC Territory; Facilities management; Training of new employees; support of FAE's; Software support; EDP forecasting and data entry.

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  LAWRENCE PUMPS, INC

  Mar 1995 - Jul 1997

  Sales Administrator

  Review existing processes, participate in the development of work instructions, conduct training of personnel in sales administrative function. Working knowledge of business system, report writing and interaction with other departments to provide custom reports to meet their operational business needs. Support of the inside sales team. Process orders, quote follow-ups, monitor database accuracy. Training of software, and software support. Participation in problem solving groups and other work improvement groups. Show less

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  ATRIUM MEDICAL CORPORATION

  Jul 1997 - Jul 2011

  Work with the functional business areas and subject matter experts to analyze processes and define solutions aimed at resolving business challenges. Successfully implemented various cost effective solutions within the OM and iExpense modules. Successfully lead the implementation of the Oracle 11i ERP system. Strong grasp of functionality in the following Oracle modules: OM, Shipping, Internet Expenses, Receiving, Purchasing, Advanced Pricing, Mobile Supply and Quality. Identify and solution issues and gaps within the integrated business departments. Interface with the functional community to test and implement patches. Produced work instructions and test scripts for the functional areas in the above modules. Support users and assist when needed to troubleshoot applications issues within Metalink.Currently a member of the board with the New England Oracle User Group. Actively participate in Oracle Open World (OOW) and Collaborate conferences since 2004. Conducted presentations on Quality and Internet expenses at both OOW and Collaborate and participated in panel discussions. Show less

  • Business Analyst

    Jul 1997 - Jul 2011

  • Business Analyst

    Jul 1997 - Jul 2011
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  True West Campground Stables & Mercantile

  Jan 2011 - now

  Owner/Manager

  Own and manage an Equine Campground in Jamestown, TN. Campground includes 33 camping sites, 6 lodging options including covered wagons and tipis and 67 horse stalls. Also on site is a 900sq ft gift store. Campground is open year round.

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  Rackspace Technology

  Jul 2011 - now

  Applications Support Analyst at Rackspace, the #1 managed cloud company.