Winnie Wing Luk

Experience

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  PNE

  Aug 2022 - now

  • Prepare over thousands of orders, featuring a diverse range of dishes, while maintaining high quality and consistency• Operate kitchen machinery and manage a variety of kitchen tasks with efficiency• Clean equipment and kitchen thoroughly and efficiently at the end of each shift • Excel in high-pressure situations within dynamic, fast-paced settings• Serve thousands of satisfied customers, utilizing multiple languages to enhance communication• Experience in usage of POS terminals• Collaborate with colleagues to ensure efficient service• Deliver exceptional customer service and cultivate a friendly, inviting atmosphere• Thoroughly and efficiently clean equipment and utensils at the end of each shift

  • Grill Cook

    Aug 2023 - now

  • Concession Attendant

    Aug 2022 - now
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  Self-employed

  Nov 2023 - Jun 2024

  Math Tutor
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  The University of British Columbia

  Oct 2024 - now

  Student Assistant - IKB Music, Art, and Architecture Library

  • Assist patrons at the circulation desk by answering inquiries, managing phone calls, and handling the charge/discharge of library materials • Tracked material circulations and patron inquiries, compiling statistics for operational insights • Provide guidance in library resources such as printer and basic reference services, and digital media rooms • Support patrons in using online services, including placing book requests, using recalls, and accessing digital content • Maintain cleanliness and organization of the library by shelving, shelf-reading, cleaning, and tidying book stacks • Perform hourly rounds to ensure the safety and orderliness of the library • Monitor the computers and resolved technical issues to guarantee reliable functionality for patrons • Contribute to closing procedures, including organizing furniture, notifying patrons, and securing the premises. • Handle branch mail, organizing and delivering it to the mail room or loading bay as needed Show less