Susan Marsh

Experience

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  Dallas Museum of Art

  May 1996 - May 1997

  Visual Resource Libray Intern

  • Assisted in the overall management of the Visual Resource Library for the museum• Engaged in all practices of archival maintenance for the slide library containing over 400,000 articles. • Coordinated with the editor of print material providing necessary requests.• Created and organized an extensive cataloging system for archival photographic history of the museum’s 150 years of operation.• Trained and supervised new employees in all aspects of the assisting position for the visual resource library.• Collaborated with various museum staff in research and coordination of photographic material for education, acquisition, and temporary exhibition purposes. Show less

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  Adstracts

  May 2003 - Sept 2005

  Executive/Personal Assistant to the Owner

  • Served as liaison with suppliers and contractors for home and office projects.• Negotiated arrangements for extensive national and international travel.• Coordinated events and meetings for office and personal needs.• Managed day to day planning and calendar.• Managed day to day projects and communications for executive staff. • Assisted with market research for company product lines.• Implemented and maintained supply/materials purchase schedule to decrease costs. Show less

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  InVentiv Health

  Aug 2006 - Feb 2009

  Senior Office Coordinator

  • Served as a liaison between Campbell Alliance and the building management team, architects, interior designers and contractors for all company locations.• Ensured that all operational tasks associated with the facilities are within budget and complete within the specified time frames as well as maintaining comprehensive files and documents for such projects. • Provided alignment with other teams, issue identification, and ongoing communication with the Office Manager.• Consistently met milestones and deliverables of functional area plans.• Assisted with the development of the plan/activities for functional areas assigned, developing a seating plan organizer that was later adopted by the COO of the company. • Organized and coordinated multiple office location's operations, relocations/upfits and procedures to ensure organizational effectiveness and efficiency. • Coordinated floor-to-ceiling remodeling and design makeovers for commercial office space over 23,000 square feet, which included estimates, purchasing, space planning, furniture selection, budget control, and vendor contracts.• Worked effectively with contractors on custom plans and permit requirements for headquarters and satellite offices. • Coordinated the workflow of the Raleigh Office Coordinators and Receptionist, assigning tasks to ensure team productivity. • Scheduled reception desk duties and coverage of daily and back-up rotation.• Managed conference/meeting room schedules and guest office workspace assignment through software system. • Ensured that all operational tasks associated with the facility are on track, within budget and complete within the specified time frames. • Effectively managed facility-related costs and successfully lowered operational costs.• Ensured facility security procedures and systems were effective and enforced by maintaining master keys, building access cards and regularly communicating with the security systems vendor. Show less

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  InVentiv Health

  Apr 2009 - Nov 2009

  Consulting Services Administrator - Pharmaceutical Institute

  • Provided comprehensive sales and administrative support to Senior Vice President and executive level staff, including travel and coordination of off-site meetings.• Managed the inventory, shipping and delivery of materials from company’s fulfillment partners to clients and prepared monthly reconciliation for Finance department, ensuring accuracy of inventory.• Coordinated and managed all aspects of educational seminars including preparation of materials, attendee registration, liaison between presenters and client staff, and post-conference follow up. • Developed a tracking system for new and expired trial account users of online educational courses, which ensured timely follow up with current and potential clients.• Managed online education center demonstration website, including facilitation of monthly reports to clients and ad-hock reports as requested. • Served as primary customer contact, resolved customer issues, triaged requests, and proactively identified further business opportunities.• Organized mailing and electronic campaigns as needed for business development efforts.• Coordinated new hire and contractor start and exit term procedures in an accurate and timely manner. Show less

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  Urban Food Group

  Feb 2011 - now

  • Manager of Operations

    Feb 2011 - now

  • General Operations

    Feb 2011 - now