Francis McCaughan

Experience

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  Miscampbell & Co

  Oct 2010 - May 2013

  Prepared financial accountsVAT returnsClient correspondence Managed reception dutiesProcessed invoicesAssisted with financial tasks

  • Article Clerk

    Jun 2011 - May 2013

  • Accounts Assistant / Receptionist

    Oct 2010 - Jun 2011
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  Diocese of Down and Connor

  Oct 2011 - May 2013

  Archivist

  Archived graves onto public databaseManaged historical documentsCarried out research on historical dataResponded to inquiries from the public

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  Tandem Design

  May 2013 - Sept 2013

  Interpretative Researcher

  Assisted with interpretative planningCarried our research and image licensing for exhibitionsCreated copy for panels and scripts used in displays

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  Ulster Bank

  Dec 2013 - Mar 2014

  Customer Support Associate

  Verified customer documentationProcessed applications,Ensured regulatory compliance.

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  UK Civil Service

  Mar 2014 - Dec 2023

  Managed a team of 6 technical/administrative staffProvided support to 10,000+ usersSecurity vetted to a very high levelFirst point of contact for multiple national databasesCollaborated with cross-functional teams and third-party contractors for issueresolutionLiaised with large public sector organisations and industry leading companiesSupervised office refits and installationsPerformed audits of IT assets throughout the organisationWorked with confidential information on a daily basisEngaged with suppliers and raised purchase orders on behalf of departmentsTechnical lead on dozens of projects including sourcing, installing andsupporting new software/hardware for teams throughout Northern Ireland Show less

  • Information Communication Technology Consultant (Level 4)

    May 2016 - Dec 2023

  • Records Reviewer / Compliance

    Mar 2014 - May 2016
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  Ulster University

  Dec 2023 - now

  Support for all teaching-related activities and for the maintenance/enhancement of quality and academic and professional standards in teaching.Support for collaborative provision and global partnerships.Support and preparation for academic, institutional, or professional audits.Support for Faculty course approval / revalidation processes.Liaison with employers and partnersSupport for academic colleagues to provide placement where applicable.Signposting of students as and where appropriateCompilation / analysis / monitoring of a wide range of data setsEnsure appropriate resource for the servicing of committees/working groups.Organisation of events and functions on behalf of the schoolAssist in the supervision and co-ordination of all support activities associated with the clerical, financial and information business of the SchoolTo implement change to service provision as requested by senior officers, using discretion and initiative to ensure the service can continue to meet agreed quality standards, guidelines and procedures.To participate in appropriate staff development initiatives, as directed, to ensure skills and knowledge are continually developed and updated.Develop and employ robust business processes, including project management skills, that support the ongoing day-to-day running and development of the school.Any other duties as appropriate to the grade and nature of the post to support the Faculty, School and Head of School Show less

  • Academic Excellence Executive Assistant

    Jun 2024 - now

  • Finance Support

    Dec 2023 - Jun 2024