Rebecca W.

Experience

• 

  Caboolture Youth and Adult Services

  Mar 2007 - Jan 2008

  • Manager

    Jan 2006 - Jan 2008

  • Therapeutic Counsellor

    Jan 2006 - Jan 2008

  • Acting Executive Director

    Mar 2007 - Jun 2007
• 

  UnitingCare Community

  Nov 2009 - Jul 2016

  -Quality management activities that ensure the consistent delivery of contemporary best practice that meets expectations under relevant legislation, contracts, standards, licenses and frameworks.- Developed and coordinated the implementation of ongoing quality management activities including regulated audits, internal reviews, service evaluations, stakeholder engagement and organisational assessment and learning.- Advanced organisational learning with proactive advice and support on matters arising from the quality cycle that improve organisational strategy, planning, tendering, marketing, administration, risk management and reporting.- Support active response to the Internal Audit cycle by helping staff interpret, action, monitor and report on findings from all reviews. Show less - Provide leadership, strategic direction and high-level advice in the areas of organisational policy and quality management- Lead the development, implementation and evaluation of key organisation frameworks associated with the function’s core services, namely; Policy Development and Review Framework, Quality Management Framework and the Governance Framework.- Ensure consistent delivery of contemporary best practice services across policy, quality and governance that meet organisational and stakeholder needs, especially in relation to reporting to the UCC Executive Team and relevant UCQ and Board forums.- Establish and maintain strong working relationships to manage systems and processes that improve and ensure consistent application of organisational policy, quality and governance.- Provide guidance and support for a specialist team of professional staff.- Continually acquire and distribute contemporary knowledge quality, policy and governance, and apply current legislation, industry best-practice and relevant standards. Show less

  • Senior Quality and Compliance Advisor - Governance and Performance

    Oct 2014 - Jul 2016

  • Quality Manager (Acting) - Governance and Performance

    Mar 2014 - Oct 2014

  • Quality Officer (Service Improvement)

    Nov 2009 - Mar 2014
• 

  UnitingCare Queensland

  Jul 2016 - now

  -Independent Client Safety Investigations across Community, Licensed Care and Disability Services.-Internal Audit and Practice Compliance Reviews-Advocating for the voice of children, young people, individuals, families and communities across Queensland.-Identify and monitor recommendations to ensure practice improvement -Developed and coordinated the implementation of quality management activities including leading quality and compliance audits, internal reviews, service evaluations, stakeholder engagement and organisational assessment and learning.

  • Client Safeguarding and Quality Manager

    Apr 2024 - now

  • Manager - Client Safety Team

    Nov 2021 - Apr 2024

  • Principal Advisor - Practice Compliance, Client Safety Team

    Feb 2019 - Nov 2021

  • Principal Advisor - Audit and Compliance

    Jul 2016 - Feb 2019