Lauren Rigg

Experience

• 

  Vector Marketing

  Nov 2015 - Mar 2016

  Sales Representative

  Presented Cutco products for sale direct to the consumer, through preset appointments.Filed and submitted customer orders.Identified potential customers through personal referral and lead generation.Scheduled appointments.Reviewed personal performance with the local office manager at weekly meetings.

• 

  USA Payroll Cherry Hill, NJ

  Mar 2017 - now

  Main task involves ensuring timely payment of annual premiums for workers compensation and 401k. • Including, but not limited to, managing initial onboarding-process, updating employee records, creating and submitting test files, coordinating FTP file transfers, monitoring existing accounts, generating reports, and communicating with employees, managers, insurance carriers, brokers, and business owners.• Serves as primary contact for plan vendors and third-party administrators for over 300 clients. • Coordinates transfer of data to external contacts for services, premiums, and plan administration. • Increased accuracy by 20% by documenting administrative procedures for assigned benefit processes. • Ensures timeliness and accuracy of required reporting, increasing customer satisfaction to 95%.• Manages continuous enrollment processes, as well as yearly enrollment periods for over 200 clients. Show less Contributes to various departments within the company, including distribution management, ACA benefit administration, payroll, tax, and reception.• Supports tax manager with independent assignments, including the generation of W2’s, W2c’s, 1095’s, 1095c’s, and various other tax forms.• Assists reception when needed. • Assist tax preparers review and file customers’ tax returns.• Assist with payroll operations, as needed.• Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management.• Maintain electronic and hard copy filing system.• Open, sort, and distribute incoming correspondence.• Perform data entry and scan documents.• Assist in resolving any administrative problems.• Prepare and modify documents including correspondence, reports, drafts, memos, and emails.• Proficient in Microsoft Office (Word, Excel, PowerPoint), Evolution (payroll software), SaaS (payroll software), Monday.com, and office scanning/faxing equipment. Show less

  • Distribution Supervisor

    Mar 2019 - now

  • Client Benefits Administrator

    Oct 2018 - now

  • Administrative Coordinator

    Mar 2017 - Mar 2019