
Tim Gould

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About me
Senior Improvement and Transformation Manager at Cambridge University Hospitals NHS Foundation Trust
Education

Newmarket Upper School
1982 - 1988Masters Level professional qualification General and Advance educationGeneral Education ending in 1988 to include 9 GCE 'O' Levels and 3 'A' Levels in English Language, Chemistry and Biology. AS Level in Spanish (2003)

University of Liverpool
2006 - 2008Advanced Professional Diploma in Employment Law (Masters Level) LawAdvanced professional diploma in Employment Law (Masters Level)
Experience

The Co-operative Group
Jul 1995 - Aug 2015A nationally aligned role across all functions within Co-operative Food. Working to build strong and successful relationships and partnerships both internal and external to the organisation, my role integrates into the senior leadership team to bring alive and provide a consistent high quality HR provision for managers and employees. I play a key role in shaping and leading the HR and Training agenda and have a proven history of successful delivery of cultural change programmes and development activities. With a strong emphasis on continuous improvement, I use key business insights to enable the performance agenda through strong and robust feedback, succession planning, talent management, culture and change management. Show less Responsible for a district of circa 110 stores and 2,200 colleagues across East Anglia. Working in a Business Partnership model with a Regional Manager, I was accountable for the design and delivery of the Regional People Plan to include its metrics, and to deliver this in a well balanced commercial and people focussed culture through my direct reports of 1 HR Manager and 8 Retail Skills Trainers with ‘dotted line’ accountability for the Senior Leadership team. Ownership of coaching and development of the whole team and identifying opportunities with my business partner to affect positive Performance Management, analysis of calibre in the region with proactive, tailored and timely actions coupled with strategic succession planning, resourcing and talent management. Designed and delivery of the regional training and development plan for stores to in absence management, disciplinary, grievance and mediation processes, resourcing, customer service, retail skills and to impart confidence to the line when managing and owning people issues. This was done through formal teaching, coaching, robust feedback and expert advice. Review and ownership of a suite of people metrics and to lead and participate in national work-streams involving change management, training design and delivery, projects and wider collaboration delivering best practice and continuous improvement across the HR, Training, L&D and Operations functions. Accountable for all cyclical HR processes in line with business requirement. Show less As Recruitment Officer, I provided an end to end service to a region for all talent mapping, resourcing, recruitment and training and development in expert recruitment for 290 Store Managers and a senior leadership team of approximately 50 colleagues.I moved to my first generalist HR role in the field in June 2006 where I worked across 4 geographic areas to provide an expert HR provision to circa 110 stores and 2900 staff, providing ER and HR advice, talent planning, resourcing, business partnership and performance management. Show less
Regional HR Support Manager
Feb 2011 - Aug 2015Regional HR Manager
Sept 2008 - Feb 2011Recruitment Officer and HR Officer positioins
Feb 2003 - Sept 2008HR Manager and Store Manager positions
Jul 1995 - Feb 2003

Spicerhaart
Sept 2015 - May 2016HR Business Partner (Estate Agency Division)Supporting the HRD and working in partnership with the Managing Director, I implement and manage the People Agenda nationally across a chain of five Estate Agency brands with circa 180 branches and approximately 1350 colleagues through a Senior Leadership team. Leading change management programmes, managing internal and external HR related business, sharing responsibility for all key business performance targets and People measures. Key responsibility for talent management and succession planning, recruitment activity, managing change, leadership development, progressive and contemporary people policies and procedures, high risk/high level ER, People Metrics, influencing change to build an enduring organisation, encouraging discretionary effort at all levels, collaboration across all functions, training and development. Show less

Cambridge University Hospitals NHS Foundation Trust
Jul 2016 - nowFixed Term Workforce Project Manager – Addenbrookes Hospital, Cambridge• To provide project management support to the Project Lead; implementation of a specific piece of Organisational Change to include the closure and redundancy process of a headquarters corporate function and the TUPE transfer of circa 650 colleagues out of the Trust.• To lead on the redundancy process and fully support individual and collective consultation with 900 colleagues across six sites and multiple unions; to manage the redeployment of colleagues throughout the Trust and the wider NHS community; to ensure that people centric decisions were made and supported by the Line Manager and the Organisation. Show less Providing acute clinical in and out patient care with 9000 staff and 1000 patient beds in a world class University Teaching Hospital; multi-discipline site with leading edge research, teaching, development, care and innovation at the heart of its operation. Values of safe, kind, excellent as the cornerstone of the daily activity of every member of staff.• Manage critical level HR case work, advising managers on principles of employment law and process to ensure fair, equitable and litigation free decisions and resolutions on matters relating to performance, capability or misconduct. • To review and deliver contemporary and effective processes in line with Trust needs. To develop and maintain effective and challenging relationships with senior Management to deliver efficient operational and people plans in line with Trust priorities. • Job evaluation and job matching as required and to manage risk through coaching, mentoring, team building, collaboration and training. Show less
Senior Improvement and Transformation Manager
Apr 2019 - nowCUH Together Programme Manager
Jul 2017 - nowWorkforce Project Manager
Nov 2016 - nowInterim Employee Relations Manager
Jul 2016 - Jul 2017

Cambridge University Hositals NHS Foundation Trust
Jan 2018 - nowTransforamtion ManagerTo lead the improvement and transformation agenda in a division of Specialties in Addenbrookes Hospital; providing support and facilitation to others to deliver bottom up change for the benefit of our in and out patients outcomes and experiences and to improve the working lives of our colleagues
Licenses & Certifications

Thomas PPA and GIA qualified Practitioner
Thomas International
Volunteer Experience
Trustee of local Charity in Cambridge
Issued by Dhiverse on Mar 2003
Associated with Tim Gould
Languages
- enEnglish
- baBasic spanish
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