Chitradeep Bera

Experience

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  ICICI Bank

  Aug 2015 - Jul 2021

  Business Analyst

  • Gather and document initial user stories and high-level business requirements.• Conducted JAD sessions, white board sessions to outline business rules.• Performed Gap analysis, Handling change request, and go-live assistance until post implementation support and functional testing.• Deliverables- Functional requirement document (FRD), Business requirement documents (BRD), UML diagrams, Use cases and training documents.• Liaise with Data and technical architects to identify feasible solution options.• Worked with UI/UX team to develop solution prototype.• Liaising with customer stakeholders for AS-IS analysis and with technical team for solution scoping (TO-BE state).• Organize Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Document Analysis, Brainstorming Sessions, Focus Group Discussions, workshops and survey.• Involved in training of end users and documenting training manuals. 收起

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  Kotak Mahindra Bank

  Jul 2021 - now

  Business Analyst

  •Elicited & proficient in using agile scrum methodologies via role of agile business analyst: writing user stories/epics, product backlog refinements, execution of sprint planning and review, participation in scrum ceremonies. •Conducted AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy (Release plan/Transition state).•Worked closely with stakeholders in understanding and creating the scope documents, analyzing business and functional requirements, and finding out use cases and high-level requirements.•Conducted Gap Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Data Flow Diagram(DFD) \ BPMN (process modelling) \Flow charts using Visio and Lucid chart.•Identify assumptions/constraints/process, maintain risk register and handle changes in requirement.•Organize Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions, Focus Group Discussions, workshops and survey.•Helped the team to understand the requirements during planning sessions for better estimation of user stories the team would commit to for the sprint.•For stakeholder analysis, make influence matrix and RACI Matrix. Delivered other requirement documents like Process Flow and Requirement Traceability Matrix.•Verification\validation of requirement to ensure they deliver business value by conducting various reviews and workshops with clients.•Communicate all requirements collected, to stakeholders via presentations or formal documentation.•Lead solution prototype and feature demos during pre and post development phases.•Closely worked with product owner and scrum team while implementing digital transformation project.•Helped Product Owner create the product backlog by writing user stories and acceptance criteria. 收起