Sanjay Dubey

Experience

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  MGF FORD

  Aug 2001 - Feb 2003

  EDP Officer

  •Installation & Configuration of LAN by implementing Active Directory, DHCP Server, DNS Server, etc on Windows Platform.•Maintenance & Troubleshooting Support for LAN using Client/Server model.•Maintaining Complete Inventory of vehicles in system•Allotment of vehicles & maintaining fresh orders.•Maintaining complete Accounts in system.•Handling & Maintain TCP/IP, Connectivity, hubs, cabling, Printer on Local and Network, Tuning of machines, security and management of users on networks with rights.•Troubleshooting & maintenance of hardware, software, connectivity with server & establishment of new network Show less

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  MGF TOYOTA

  Mar 2003 - Nov 2005

  EDP Officer

  •Installation & Configuration of LAN by implementing Active Directory, DHCP Server, DNS Server, etc on Windows Platform.•Maintenance & Troubleshooting Support for LAN using Client/Server model.•Maintaining Complete Inventory of vehicles in system•Allotment of vehicles & maintaining fresh orders.•Maintaining complete Accounts in system.•Handling & Maintain TCP/IP, Connectivity, hubs, cabling, Printer on Local and Network, Tuning of machines, security and management of users on networks with rights.•Troubleshooting & maintenance of hardware, software, connectivity with server & establishment of new network Show less

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  RING ROAD HONDA

  Nov 2005 - Dec 2006

  IT Manager

  •Looking after the configuration and maintenance of Windows environment. Providing Technical Support to client as part of the IT division at Gurgaon & Delhi.•Maintenance of Mail Server (Post Master) & Anti Virus for Server (Norton, Symantec Corporate).•Providing Support for configuration problems related to Mails, operating systems, desktop software and networking devices Installation.•Server, desktop and LAN Printers(HP) Support on Windows based client, which includes system restore if system crash without data loss with minimum available time•Installation, configuration and maintenance of IBM & HP servers.•Handle installation & configuration of Active Directory (AD) and DNS, DHCP creation of Domain & Child Domains, and Additional Domain Controller for existing domains•Maintaining Video Security System Broadcasting (DVR Security System) on Internet.•Providing Remote Support to Delhi & Noida Clients for DMS (Dealer Management System.•Installation, Configuration and maintenance of Access Points, Layer2 Switches, Modem & Routers etc.•Responsible to take quotation from vendors for different-2 IT Equipments and Software’s and help my department to make a good deal.•Handling & Maintain TCP/IP, Connectivity, hubs, cabling, Printer on Local and Network, Tuning of machines.•Taking care or Database Backup and Restore. Show less

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  RT Outsourcing Services Ltd

  Mar 2007 - Aug 2007

  Senior Engineer

  Role : IT SPOC to Corporate UsersSite : IBM DAKSH CORPORATE UNIT (Gurgaon) Scenario : Over 1500 desktops & Laptops Team Size : 6 Engineers, 2 HelpdeskRoles and Responsibility:•Proper follow up of the assigned calls till Closure as per the defined SLA.•Participation in ongoing review of procedures and process improvement initiatives.•Installation & Configuration of AT &T Network Client. And VPN Clients like Nortel Connectivity •Regular Team review and Performance reporting.•Confirm to requirements through Service Level Management.•Daily Call Updates and Reports are maintained in Daksh Mailing System for both Clients/Clients and sent to (Systems) Manager.•Coordinating with Daksh Technical support for solving analytical problems faced by Clients.•Ensure maximum Network uptime consistently•Vendor/ Subcontractor Management•Preparation of Site documentations.•Performance reporting•Generation and Analysis of MIS reports. •Analyses and resolve escalated problems within defined SLA & targets.•Investigate, identify and document proposals that will improve application recoverability.•Managing IT operations with the help of HP Open view (A service desk tool). Show less

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  IBM Netsol

  Aug 2007 - Oct 2007

  Sr. Engineer

  Role : IT SPOC to Corporate UsersSite : IBM DAKSH CORPORATE UNIT (Gurgaon) Scenario : Over 1500 desktops & laptops Roles and Responsibility:•Proper follow up of the assigned calls till Closure as per the defined SLA.•Participation in ongoing review of procedures and process improvement initiatives.•Installation & Configuration of AT &T Network Client. And VPN Clients like Nortel Connectivity •Regular Team review and Performance reporting.•Confirm to requirements through Service Level Management.•Daily Call Updates and Reports are maintained in Daksh Mailing System for both Clients/Clients and sent to (Systems) Manager.•Coordinating with Daksh Technical support for solving analytical problems faced by Clients.•Ensure maximum Network uptime consistently•Vendor/ Subcontractor Management•Preparation of Site documentations.•Performance reporting•Generation and Analysis of MIS reports. •Analyses and resolve escalated problems within defined SLA & targets.•Investigate, identify and document proposals that will improve application recoverability.•Managing IT operations with the help of HP Open view (A service desk tool). Show less

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  Punj Lloyd Limited

  Oct 2007 - Aug 2008

  ISD Officer

  M/s Punj Lloyd Ltd., an Indian engineering construction company providing turnkey solutions in the global market pipelines, cryogenic tanks and terminals, process plants, highways, bridges, railways and infrastructure services. IT infrastructure includes hardware like Servers, Desktops, Laptops etc., software like ERP Applications, Primavera Project Planner, Maximo, Lotus Notes, HR System, Firewalls etc and communication devices like V-Sat, Lease lines, ISDN lines etc. to support various business operations. These are supported by strong Communication frameworks like LAN, Intranet, WAN, Extranet etc.Role: ISD Office (Site Incharge)Site: Libya ( North Africa ) 4 branches.Project Scenario:4 Servers, 294 Computers ,110 Laptops and 59 printers in Krimya, Sidra, Wachka and Malita Sites.Roles and Responsibility: SPOC (Single Point of Contact) for the customer escalations. Understanding customer requirements/concerns and providing appropriate solutions. Team Management, rolling out the engineers according to customer requirement, engineer skills, and interest. Handling work related disputes among team members and ensuring harmony, team motivation, recognition and rewarding. Identifying the training needs for engineers and arranging them.Responsible for handling Complete IT Setup, understanding client requirements, team’s development, & management. Assigning roles among team members, rollout of projects, Recruitment local staff, Vendor management. Show less

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  HCLTech

  Feb 2009 - now

  Technology Evangelist & Seasoned Architect with 20+ years of experience in Infrastructure Management. Experienced in Technical Sales, RFP/RFI, Bid Management, Consulting, defining Roadmap/Blueprint Solution, IT Strategy for enterprise customers in North America Region for New/Existing opportunities.Technical credentials: Defining Data Centre Exit Analysis , Cloud IT Strategy, Cloud Assessment, Cloud Migration aligned with Target business requirements in Hybrid Cloud environments (On-Prem vs Cloud), Cloud native technologies.With this role I will be instrumental in driving the adoption of products and solutions in large scale enterprise accounts as well as influencing product enhancements and the new products/solutions that HCL brings to market. Show less With this role I will be instrumental in driving the adoption of products and solutions in large scale enterprise accounts as well as influencing product enhancements and the new products/solutions that HCL brings to market.Leading IT Infrastructure architecture, including Private/Public Cloud, BCP/DR and container platforms for EN PresalesAdept at mapping clients’ requirements, custom designing solutions & troubleshooting for complex IT-related problems for complex Infrastructure. Show less • Presales lead for TME vertical• Managing Hybrid Cloud capability team for Vertical Sales• Working with customers to ensure smooth delivery and implementation analysis and information gathering for the design proposal• Advice on best practices around IT Strategy and Transformation, Enterprise Architect standards• Delivering solution presentation and proposal online and in-person to clients• Implementation/deployment of proposed architecture on cloud and/or on premise • Accountable for Solution Designing of Datacenter Transformation and Cloud Migration projectsConducting research on new products and evaluating specific requirements of customer • Coordinating training sessions for sales and marketing staff • Negotiating prices and terms of sales • Managing stakeholders (internal and external business partners) Show less • Accountable for Solution Designing of Datacenter Transformation and Cloud Migration projects• Working closely with Sales team on RFP, RFT and RFQ responses • Requirement analysis and information gathering for the design proposal• Advice on best practices around IT Strategy and Transformation, Enterprise Architect standards• Plan and execute the technology refresh/upgrade engagements • Architecture designing for client requirements on Cloud platform and on premise infrastructure• Delivering solution presentation and proposal online and in-person to clients• Implementation/deployment of proposed architecture on cloud and/or on premise Show less

  • General Manager (Hybrid Cloud Presales)

    Oct 2021 - now

  • Deputy General Manager at HCL Technologies

    Jan 2021 - Oct 2021

  • Associate General Manager

    Oct 2018 - Jan 2021

  • Sr. Consultant - Systems

    Feb 2009 - Sept 2018