Diogo Costa

Diogo Costa

IT Technician Traineeship

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location of Diogo CostaLincoln, England, United Kingdom

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  • Timeline

  • About me

    Account Manager

  • Education

    • West Suffolk College

      2016 - 2018
      Edexcel Level 3 Diploma in Information Technology Practitioners Computer Science Pass

      Programming and Software DevelopmentComputer Systems and Hardware Computer NetworkingDigital Graphics and Systems AnalysisWeb Design and Development

    • Thetford Academy

      2011 - 2016
      A* - C

      Nine GCSE's - including Maths and English, as well as IT and Computing.

  • Experience

    • IT Career Switch

      Jun 2019 - May 2020
      IT Technician Traineeship

      The IT Technician Traineeship specialized in preparing me for the IT Support sector through a series of intense courses and practical application.Courses studied included:CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT ● Installing, Configuring & migrating windows 7 and 10 Operating Systems● Configuring Security systems & windows firewall● Troubleshooting common system problems● Configuring and managing printers, configuring mobile devices● Configure, manage, and maintain essential network devices● Design and implementing a functional network● Active Directory – unlocking user accounts, resetting passwords, searching users● Implement network security, standards, and protocols Show less

    • RoundWorks IT

      Aug 2020 - now
      • Account Manager

        Sept 2022 - now
      • Junior Account Manager & Service Desk Engineer

        Oct 2021 - Sept 2022
      • Service Desk Engineer

        Aug 2020 - Oct 2021
  • Licenses & Certifications