Deepak Khanna

Experience

• 

  Amdocs

  Oct 2013 - Jun 2015

  Software Engineer

  Extraction and Analysis on Data containing CDR’s(Call data records) : Various data sources & formats like csv, flat files and RDBMS are used to provide different parts of data. The new architecture aims to store data in Hadoop file system and MapReduce programs are created to perform the analytics and computation operation which were earlier performed by Unix Shell Script. As a result the process completes 8 times fasterTechnology Stack - Core Java , Big data – MapReduce, Hive, Pig, Unix, Oracle 10g Show less

• 

  American Express

  Jul 2015 - now

  Advanced Data Analytics Capabilities – Clickstream AnalyticsThe project aims at capturing the information trail a user leaves behind while visiting the Amex website wherein the process Refines, Processes and Stores the massive volume of clickstream data viz. Login Data, Digital Engagement Metrics, Web and Mobile operational metrics that is used further to answer various business questions like tracking the journey of an Amex customer based on different dimensions such as Age, Annual spend bucket, Amex tenure, Card Type etc. Technology Stack - Mapr Hadoop Platform, Spark, Python, Mapreduce, Hive, Hbase, Java/J2EE Show less Designing and developing the spark code for organizing digital data layer using digital and servicing data assets with a focus to simplify digital data usage and creating a single version of truth for the enterprise. Identifying the correlated journeys/features for the users like reward points, payment, help etc based on various dimensions like age, annual spend bucket, tenure, card type thereby enhancing the user experience. The reports generated in turn are used for creating visualizations on Tableau. Building a recommender system leveraging item aspects and historical user behaviours to exploit the potential user preferences within the Big Data Platform. This involves building a collaborative filtering algorithm using KNN and cosine similarity to find similarity between 2 customers and items.Designed and Developed an ETL tool to automate the process of loading account and customer data into Big data ecosystem. Technology Stack - Mapr Hadoop Platform, Spark, Python, Mapreduce, Hive, Hbase, Sqoop, Oozie, Java/J2EE Show less

  • Manager

    Aug 2020 - now

  • Senior Software Engineer

    Jan 2018 - Aug 2020

  • Software Engineer

    Jul 2015 - Dec 2017