Benjamin Perez

Experience

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  Experian

  Jan 2003 - Jan 2008

  Client Data Integration Analyst
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  Responsys

  Jun 2008 - Apr 2013

  Currently manage a team that creates, builds, tests, and launches simple to highly advanced emails and cross channel campaigns in various languages and across multiple time zones using the Responsys Interact platform on-time, and without any errors. Work with the global marketing team to develop and execute new marketing programs to demonstrate industry best practices. Research and implement new marketing programs to elevate effectiveness and adoption of programs.

  • Associate Manager Campaign Services

    Jul 2010 - Apr 2013

  • Campaign Services Team Lead

    Dec 2009 - Jul 2010

  • Campaign Specialist

    Jun 2008 - Dec 2009
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  Oracle

  Apr 2013 - Jul 2021

  Senior Account Manager

  Pivotal member of the Reponsys Customer Success team, building and maintaining positive, collaborative working relationships with internal and external cross-functional teams.Have the knowledge, abilities and skills necessary to analyze, plan, estimate and manage projects and resources, translating client direction into high-quality, on-time, on-budget success stories. Able to simultaneously oversee details, managing all day-to-day account activities, and think in terms of the big picture, preparing and implementing strategic and tactical customer development plans.Responsible for the growth, retention and satisfaction of Responsys Professional Services clients. Show less

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  Adobe

  Jul 2021 - now

  Senior Technical Account Manager