Adrienne Ryder

Experience

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  Ericsson

  Jan 1991 - Jan 1999

  Project & Program Manager
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  Axione

  Nov 2000 - Dec 2010

  Senior Programme Manager
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  Siemens

  Jan 2001 - Jan 2004

  Programme & Bid Manager
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  Hitachi Vantara

  Jan 2010 - Nov 2015

  Global Program Manager
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  Cisco

  Sept 2016 - now

  * Leading a team of senior pre-sales consultants in Services, We identify customer needs, challenges and desired outcomes, and position Cisco’s premium services, focusing on cloud-based, network observability and recommendations services * Leading the strategy for the overall growth of this business, through the full lifecycle, including customer adoption and renewal. Working with Sales, Renewals, Customers and Cisco's Channel Partners organization* Over-achievement of Plan in every quarter, 178% in Q2 FY23, 238% in Q3 and finishing Q4 at 501%. Bookings of $108M in FY23 and on target to achieve >$500M in FY24 - using data insights and analysis to inform correct decision making* Increased consulting team productivity by 65% in FY24Q1 by focusing the team on top deals, conducting weekly pipeline reviews, and aligning with product management to scale premium services in the EMEA market* Increased customer adoption of offer through lifecycle motion by identifying gaps in offer adoption and working with operations and pre-sales teams to implement targeted strategies to heighten customer engagement* Developed a strongly bonded, happy, high performing teamThis is a highly diverse team with members across EMEA and APJC. I work extensively up to VP level and across multiple senior stakeholders to define strategies, with a local flavour, and then execute on plans derived from the strategies. Show less Created, and led, dynamic teams with focused and deep levels of expertise in Cisco’s new subscription services. Teams provide support in Pre-Sales and assist to drive incremental growth by understanding offer positioning, and how to achieve required customer outcomes. This team is also involved in incubating and accelerating the adoption of new service offers. Responsible for developing stakeholder relationships, across EMEAR and APJC to build growth strategies that align with theatre leaders, and desired business outcomes. Show less

  • Success Tracks Consultants Leader EMEA & APJC

    Nov 2022 - now

  • EMEAR & APAC GTM Pursuit Teams Leader

    Jun 2021 - now

  • Global Program Executive

    Mar 2019 - Jun 2021

  • Global Program Portfolio Leader

    Sept 2016 - Feb 2019