Blake F.

Blake F.

Advisory Services Practice - Internship

location of Blake F.New Haven, Connecticut, United States

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  • Timeline

  • About me

    Product Owner

  • Education

    • University of Georgia - Terry College of Business

      2011 - 2014
      Bachelor of Business Administration (B.B.A.)
  • Experience

    • EY

      Mar 2015 - Sept 2015
      Advisory Services Practice - Internship

      Pega business architect

    • UPS

      Oct 2015 - Apr 2018
      Marketing Analyst

      - Product owner of three separate applications on UPS.com (Global Locator, Time&Cost tool, Claims on the Web) - Lead sponsor assigned to manage a project lifecycle (developers, finance, QA, tech, vendors, etc) aimed at improving the customer experience of the global locator application in emerging market countries - Established the analytical framework for my team through ad-hoc analysis, automated dashboards, and self-service reporting tools to surface key data to stakeholders - Identified areas of improvement through root cause analysis reports to improve accuracy and consistency- Experience being the sole contact with external vendors, working through price negotiations, and working through the NDA process with legal Show less

    • Capgemini

      Apr 2018 - Dec 2018
      Technical Analyst

      - Liaison between key stakeholders, QA, and Dev teams in order to maintain alignment of current/future objectives - Proven ability to understand business requirements and take full ownership of drafting user stories - Held weekly meetings with the client in order to review the backlog so that I could drive the team’s analysis roadmap and prioritize the most important product features - Worked with onshore/offshore development and QA teams to implement new product features- Utilized JIRA as our project management tool in order to plan, track, and manage dev projects and features- Full understanding of agile methodologies and the Systems Development Life Cycle- Responsible for managing a group of onshore/offshore dev and QA teams to create a new Agent Escalation app for Cox Communications; Cox was the largest US client for Capgemini in 2018 Show less

    • Dish Network

      Jan 2019 - Jun 2020
      Business Analyst II - Sling TV
    • Arrow Electronics

      Jan 2021 - Dec 2021
      Product Owner

      Arrow Digital

    • DaVita Kidney Care

      Apr 2022 - Dec 2022
      Sr Analyst/Product Owner
    • Cognizant

      Jan 2023 - now
      Product Owner
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Nov 2022
    • CargoWise Certified Operator (CCO)

      CargoWise
      Jun 2023
    • Amazon Web Services Solutions Architect Associate

      Amazon Web Services (AWS)
      Feb 2023